Retail Assistant Manager: Team Leader & Customer Experience

Goodwill Industries of Michiana; Hammond (IN); On-site; USD 19,000 - 28,000; Full time

Job summary

Goodwill Industries of Michiana is seeking an Assistant Manager to lead a busy retail store, overseeing customer service, inventory, and sales while coaching a high-performing team. The role reports to the Store Manager and focuses on delivering an outstanding customer experience and operational efficiency.

Join a mission-driven team and contribute to empowering people through everyday retail excellence, in Hammond, Indiana.

Qualifications

• Experience in retail or store operations preferred.
• Proven ability to lead a small team and coach staff.
• Strong organizational and communication skills.

Responsibilities

• Oversee daily store operations and ensure customer satisfaction.
• Manage inventory, stocking, and loss prevention measures.
• Drive sales through coaching and supervising team members.
• Report to the Store Manager and support performance goals.

Skills

Customer service

Inventory management

Sales

Team leadership

Job description

Goodwill Industries of Michiana is seeking an Assistant Manager to lead a busy retail store, overseeing customer service, inventory, and sales while coaching a high-performing team. The role reports to the Store Manager and focuses on delivering an outstanding customer experience and operational efficiency.

Join a mission-driven team and contribute to empowering people through everyday retail excellence, in Hammond, Indiana.