Retail Assistant Manager: Lead & Elevate Service

Michiana, Inc.

Hammond, Northern (IN, KY)

Hybrid

USD 19,000 - 28,000

Full time

14 days+

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Job summary

Michiana, Inc. is seeking an Assistant Manager in Hammond, IN to oversee daily store operations, lead staff, and ensure an excellent customer experience. You will manage inventory, merchandising, and service quality while maintaining a safe, productive work environment.

Reporting to the Store Manager, you will coach employees and participate in performance reviews. Required: high school diploma or equivalent, strong supervisory and communication skills, ability to travel to multiple sites, pass

Qualifications

High school diploma or equivalent.
Strong supervisory skills with proven ability to inspire and hold team members accountable.
Excellent verbal and written communication.
Ability to pass a criminal background check and drug screen.
Must have reliable transportation and a valid driver's license.

Responsibilities

Manage daily store operations and ensure smooth customer service, inventory, and sales processes.
Recruit, train, coach, and discipline staff as needed to maintain standards.
Monitor performance, provide feedback, and promote professional growth.
Maintain safety and security protocols; address internal losses and shoplifting risks.
Communicate with the Store Manager and participate in performance reviews.