Retail Assistant Manager - Store Ops & Guest Experience

Hibbett, Inc.; El Paso (TX); Presencial; USD 14.000 - 20.000; Tempo integral

Resumo da vaga

Hibbett, Inc. in El Paso, TX is seeking an Assistant Manager to support the Store Manager in day-to-day operations. You will supervise staff, assist with merchandising, scheduling, and customer service to drive store performance.

The role requires knowledge of product areas, strong communication, and a proactive attitude to lead teams and maintain store standards in a fast-paced retail environment.

Qualificações

• Experience in retail, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals.
• Is a self-starter, has initiative to take on important tasks.
• Strong attention to detail and multitasking.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsabilidades

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Assist in establishing action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist the Store Manager in personnel recruiting, training, and evaluation.
• Provides knowledge and guidance to employees and customers in all departments.
• Is aware of inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure each department’s responsibilities are completed.
• Keeps the Store Manager informed about inventory movement and customer trends.
• Assures quality customer service is maintained.
• Performs general administrative duties and is trained in Store Manager's responsibilities.
• Promote and sell services and merchandise.
• Uphold all company policies and standards.
• Protect the company’s assets and financial information by ensuring internal control procedures and reporting potential fraud risk.

Conhecimentos

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Self-starter

Attention to detail

Team player

Descrição da vaga

Hibbett, Inc. in El Paso, TX is seeking an Assistant Manager to support the Store Manager in day-to-day operations. You will supervise staff, assist with merchandising, scheduling, and customer service to drive store performance.

The role requires knowledge of product areas, strong communication, and a proactive attitude to lead teams and maintain store standards in a fast-paced retail environment.