Retail Assistant Manager - Service, Merch & Ops Lead

Hibbett, Inc.; Albany (GA); On-site; USD 14,000 - 20,000; Part time

Job summary

Hibbett, Inc. in Albany, GA is seeking an Assistant Manager to support the Store Manager in daily operations. You will assist with selling, restocking, merchandising, ordering, and scheduling while ensuring outstanding customer service and adherence to policy manuals.

In this role you may supervise staff in the Store Manager's absence, train employees, and help drive store profitability through accurate execution of tasks and proactive customer engagement.

Qualifications

• Experience in retail footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and support store goals and profits.
• Self-starter with initiative to take on tasks.
• Strong attention to detail and multitasking.
• Team player with strong customer service and selling focus.

Responsibilities

• Assist the Store Manager in selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Participate in staff recruiting, training, and evaluation as needed.
• Provide knowledge and guidance to employees and customers in all departments.
• Ensure profitability by monitoring inventory, sales statistics, and expenses.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain quality customer service as outlined in manuals.
• Promote and sell services and merchandise offered by the store.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team management

Self-starter

Attention to detail

Team player

Job description

Hibbett, Inc. in Albany, GA is seeking an Assistant Manager to support the Store Manager in daily operations. You will assist with selling, restocking, merchandising, ordering, and scheduling while ensuring outstanding customer service and adherence to policy manuals.

In this role you may supervise staff in the Store Manager's absence, train employees, and help drive store profitability through accurate execution of tasks and proactive customer engagement.