Retail Assistant Manager: Sales, Service & Ops Leader

A&F Stores, Inc.; Charlotte (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per year

Merchandise Discount

Medical, Dental and Vision Insurance

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development Opportunities

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager to drive sales through analytical insight, deliver top-tier customer service, and lead daily store operations in a fast-paced environment.

This role includes supervising staff, scheduling, payroll, product knowledge, visual merchandising, and performance analysis to protect assets and ensure a premium brand experience for customers.

Qualifications

• Bachelor’s degree or 1 year supervisory experience in a customer-facing role.
• Strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and strong work ethic.
• Strong communication and interpersonal skills.
• Team-building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

Skills

Customer focus

Fashion knowledge

Communication

Team building

Initiative / confidence

Multitasking / detail-oriented

Proactive thinking

Thrives in fast-paced environment

Education

Bachelor’s degree or 1 year supervisory experience

Job description

Abercrombie & Fitch Co. is seeking an Assistant Manager to drive sales through analytical insight, deliver top-tier customer service, and lead daily store operations in a fast-paced environment.

This role includes supervising staff, scheduling, payroll, product knowledge, visual merchandising, and performance analysis to protect assets and ensure a premium brand experience for customers.