Retail Assistant Manager - Operations & Service Leader

R301US Hibbett Retail, Inc.; Downey (CA); On-site; USD 24,000 - 34,000; Full time

Job summary

Hibbett Retail, Inc. in Downey, CA is seeking an Assistant Manager to assist the Store Manager with daily operations, merchandising, and customer service excellence. You’ll lead through example, ensure product availability, and promote services and merchandise to shoppers.

The role requires 1–3 years in retail or related customer service, strong communication and leadership skills, and the ability to work in a fast-paced environment. Reports to Store Manager.

Qualifications

• Retail experience in footwear and athletic apparel preferred.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals and profits.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail and ability to multitask.

Responsibilities

• Assist the Store Manager with selling, restocking, merchandising, ordering and scheduling.
• Assume store responsibility in the Store Manager's absence.
• Provide knowledge and guidance to employees and customers across all departments.
• Monitor inventory, sales statistics and expenses to ensure profitability.
• Promote and sell services and merchandise offered by Hibbett.
• Uphold company policies and procedures and internal controls.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Teamwork

Self-motivation

Attention to detail

Job description

Hibbett Retail, Inc. in Downey, CA is seeking an Assistant Manager to assist the Store Manager with daily operations, merchandising, and customer service excellence. You’ll lead through example, ensure product availability, and promote services and merchandise to shoppers.

The role requires 1–3 years in retail or related customer service, strong communication and leadership skills, and the ability to work in a fast-paced environment. Reports to Store Manager.