Retail Assistant Manager - Morris, IL - United Wireless, a T-Mobile AR

United Wireless; Morris (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Retail Assistant Manager, where you'll lead a dedicated team to foster a customer-first culture. In this dynamic role, you will coach and develop Sales Representatives, ensuring every customer interaction is positive and solutions-oriented. With a focus on driving financial results and maintaining store operations, you'll play a crucial part in achieving the company's mission. Enjoy comprehensive benefits, including health, dental, and vision insurance, as well as a supportive work environment that values diversity and inclusion. This is your chance to make a real impact in a thriving retail setting.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Qualifications

• 1-2 years of customer service and sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks as needed.

Responsibilities

• Coach Sales Representatives to improve customer interactions and performance.
• Manage customer wait times for a smooth in-store experience.
• Drive financial results by monitoring performance indicators.

Skills

Customer Service

Sales Experience

Team Leadership

Problem Solving

Education

High School Diploma or GED

Job description

Retail Assistant Manager - Morris, IL - United Wireless, a T-Mobile AR

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Job Overview

As a Retail Associate Manager, you will work closely with the Store Manager to lead and develop the store team, drive the company's mission to earn customer loyalty, and support Sales Representatives in achieving success. Your role focuses on fostering a strong customer-first culture by instilling our core values in every team member. You'll ensure that each customer's experience is seamless, confident, and solutions-oriented.

Key Responsibilities

• Coach Sales Representatives to improve customer interactions and performance.
• Manage customer wait times for a smooth in-store experience.
• Stay informed on products, services, and leadership practices to guide the team effectively.
• Support store maintenance, visual merchandising, and retail procedures.
• Ensure efficient use of store systems and communications.
• Drive financial results by monitoring performance indicators, controlling expenses, and managing discounts, while upholding United Wireless policies.

Requirements

• Applicants must be at least 18 years old, authorized to work in the U.S., and possess a high school diploma, GED, or equivalent.
• Reliable transportation and a flexible schedule are required.
• 1-2 years of customer service and/or sales experience, preferably in retail.
• Ability to stand for long periods and perform physical tasks as needed.
• We support an inclusive workplace and provide reasonable accommodations for individuals with disabilities.

Benefits (Full-time)

Health, dental, vision, and life insurance, along with disability coverage and paid time off.

About United Wireless

Headquartered in Farmington Hills, Michigan, established in 2007, with over 125 locations across 13 states. We value excellence, opportunity, and a supportive culture. Our core value, #BeTheBestU, drives us to empower our team members to reach their full potential. We are an equal-opportunity employer committed to diversity and inclusion.

Salary: $15.50 - $17 per hour