Retail Assistant Manager: Lead Teams & Customer Experience

knitwellgroup; Monterey (CA); On-site; CAD 41,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development

Philanthropy partnerships

Job summary

Chico's in Monterey, CA is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a seamless customer experience. You will foster a welcoming environment and empower associates to create memorable experiences that reflect our hospitality culture.

You will drive community connections, product knowledge sharing, and a strong store presence while coordinating inventory and daily operations to maintain brand standards.

Qualifications

• 3 years of retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability — including nights, weekends, and holidays.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the financial goals of the store and motivate the team.
• Assist in the hiring, development, and coaching of associates.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Maintain a visually inspiring store environment that reflects brand standards.
• Take ownership to ensure safe and efficient store operations including inventory management, daily replenishment, and inventories.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store events, philanthropy, and other initiatives.

Skills

Customer service

Team leadership

Retail management

Communication skills

Tools

POS system

Job description

Chico's in Monterey, CA is seeking an Assistant Manager to support the Store Manager in leading the team and delivering a seamless customer experience. You will foster a welcoming environment and empower associates to create memorable experiences that reflect our hospitality culture.

You will drive community connections, product knowledge sharing, and a strong store presence while coordinating inventory and daily operations to maintain brand standards.