Retail Assistant Manager: Lead Team & Store Growth

Ace Hardware; Lakewood (CO); On-site; USD 58,000 - 68,000; Full time

Job summary

Ace Hardware in Lakewood, CO is seeking an Assistant Manager to oversee daily store operations in partnership with the Store Manager. This full-time, exempt role focuses on driving sales, managing expenses, keeping shelves stocked, and delivering Ace's promise to Amaze Every Customer Every Time.

You will hire and develop staff, manage schedules, payroll coordination, merchandising, and lead in-store promotions and events. Bilingual Spanish is a plus; strong leadership and communication required.

Qualifications

• High School Diploma or equivalent required; Bachelor’s degree preferred
• 4+ years of leadership experience in a retail setting
• Supervisory experience; exposure to P&L and budgeting a plus
• Hardware product knowledge or willingness to learn
• Ability to motivate and lead associates in a fair and impartial manner
• Strong analytical and organizational skills; excellent communication
• Bilingual Spanish (verbal and written) strongly preferred
• Ability to work flexible hours including evenings, weekends and holidays
• Skilled in delegating and self-direction
• Experience with retail software and systems

Responsibilities

• Partner with the Store Manager on hiring decisions, including decisions in the Store Manager’s absence
• Train and develop associates, provide ongoing performance feedback, and recognize accomplishments
• Supervise staff to meet sales goals and follow company procedures
• Forecast scheduling needs and create work schedules
• Co-manage payroll with the Store Manager and take corrective action as needed
• Review staffing needs with Store Manager and HR
• Lead in-store marketing, promotions, and events
• Delegate daily work to meet merchandising standards and coordinate with vendors
• Serve as manager on duty and resolve escalated customer and associate issues
• Act with full decision-making authority in the Store Manager’s absence

Skills

Leadership experience

Hiring and coaching

Communication

Organizational skills

Adaptability

Spanish language

Decision making

Customer service

Team motivation

Payroll coordination

Education

High School Diploma

Bachelor’s degree preferred

Tools

Retail computer systems

Job description

Ace Hardware in Lakewood, CO is seeking an Assistant Manager to oversee daily store operations in partnership with the Store Manager. This full-time, exempt role focuses on driving sales, managing expenses, keeping shelves stocked, and delivering Ace's promise to Amaze Every Customer Every Time.

You will hire and develop staff, manage schedules, payroll coordination, merchandising, and lead in-store promotions and events. Bilingual Spanish is a plus; strong leadership and communication required.