Retail Assistant Manager: Lead Team & Customer Experience

J.Crew Factory; Cincinnati (OH); On-site; USD 24,452 - 30,720; Full time

Benefits offered by this job

Competitive base pay and bonus programs

Up to 60% discount on branded products

401(k) plan with matching donations

Medical and prescription coverage

Job summary

A retail fashion company in Cincinnati is seeking an Assistant Manager to join the leadership team. This role involves supporting business profitability through customer connections and community engagement. The Assistant Manager will provide coaching to the sales team, manage operations, and lead efforts to exceed business goals. Ideal candidates will have retail management experience, a passion for customer service, and strong problem-solving skills. The position offers competitive pay and substantial discounts on merchandise.

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Must have scheduling flexibility, including nights, weekends, and holidays.
• Ability to lift, carry, and move at least 40 pounds (18 kilos).

Responsibilities

• Support Store Director & Associate Store Manager to impact business results.
• Manage store operations, systems, and technology.
• Ensure the team exceeds goals and provides best-in-class customer service.

Skills

Retail management experience

Customer service

Teamwork

Problem-solving skills

Job description

A retail fashion company in Cincinnati is seeking an Assistant Manager to join the leadership team. This role involves supporting business profitability through customer connections and community engagement. The Assistant Manager will provide coaching to the sales team, manage operations, and lead efforts to exceed business goals. Ideal candidates will have retail management experience, a passion for customer service, and strong problem-solving skills. The position offers competitive pay and substantial discounts on merchandise.