Retail Assistant Manager: Lead Team & Customer Experience

Shoe Palace; Burbank (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Flexible schedule

Employee discounts

Growth opportunities

Exciting work environment

Job summary

Shoe Palace is hiring an Assistant Manager in Burbank, CA. The role focuses on leading the team to deliver outstanding customer experiences and driving store performance on the front lines.

You’ll coach staff, maintain product knowledge, and ensure high standards of service and store presentation. Ideal candidates have 4+ years in customer service, 1 year in management, and 3 years as a cashier, with a dynamic, self-motivated attitude and weekend availability.

Qualifications

• 4 years: Customer Service.
• 1 year: Management.
• 3 years: Cashier.

Responsibilities

• Assist the manager in ensuring store operates at a high level.
• Take ownership while managing location.
• Evaluate employee performance and coach to improve.
• Ensure customers receive the ultimate experience.
• Learn and maintain up-to-date product knowledge.
• Keep a clean, neat, and organized store.

Skills

Customer service

Leadership

Communication

Retail

Tools

POS system

Job description

Shoe Palace is hiring an Assistant Manager in Burbank, CA. The role focuses on leading the team to deliver outstanding customer experiences and driving store performance on the front lines.

You’ll coach staff, maintain product knowledge, and ensure high standards of service and store presentation. Ideal candidates have 4+ years in customer service, 1 year in management, and 3 years as a cashier, with a dynamic, self-motivated attitude and weekend availability.