Retail Assistant Manager — Lead Store & Customer Experience

Shoe Palace; Fresno (CA); On-site; USD 48,712,000 - 65,904,000; Full time

Benefits offered by this job

Store discount

Growth opportunities

Job summary

Shoe Palace in Fresno, CA is seeking an Assistant Manager to lead the store team on busy days and ensure the best customer experience. You will work on the front line, taking ownership of store operations and guiding staff to deliver top-notch service.

You will evaluate performance, coach employees, learn product knowledge, and keep the store clean and organized. Open weekends and retail experience preferred, with growth opportunities and employee discounts.

Qualifications

• 4 years of customer service experience.
• 1 year of management experience preferred.

Responsibilities

• Assist the manager in operating the store at a high level.
• Take ownership while managing the Fresno location.
• Evaluate employee performance and coach to improve.
• Ensure customers receive the ultimate experience.
• Learn up-to-date product knowledge and keep the store neat.

Skills

Customer Service

Leadership

Job description

Shoe Palace in Fresno, CA is seeking an Assistant Manager to lead the store team on busy days and ensure the best customer experience. You will work on the front line, taking ownership of store operations and guiding staff to deliver top-notch service.

You will evaluate performance, coach employees, learn product knowledge, and keep the store clean and organized. Open weekends and retail experience preferred, with growth opportunities and employee discounts.