Retail Assistant Manager - Lead Store Team, Flexible Hours

SmartRecruiters, Inc.; Upper Leacock Township (PA); On-site; USD 42,000 - 55,000; Full time

Job summary

SmartRecruiters, Inc. is seeking an Assistant Manager for our Lancaster, PA store location. You will support the Store Manager in daily operations, lead and develop staff, and ensure outstanding customer service.

You will oversee inventory, cash handling, merchandising, and scheduling while upholding company policies and safety standards. The role requires flexible hours, including evenings and weekends, with a focus on driving sales and store performance.

Qualifications

• Proven experience in retail or customer service, with supervisory experience preferred.
• Strong leadership and team-motivating abilities.
• Excellent customer service and communication skills.
• Experience with POS systems and scheduling software.

Responsibilities

• Assist the Store Manager in overseeing daily store operations and staff management.
• Lead, train, and motivate team members to maintain high performance.
• Ensure excellent customer service by addressing inquiries and resolving issues.
• Manage inventory levels, stock checks, and place orders as needed.
• Handle cash transactions, deposits, and financial reporting.
• Implement and maintain merchandising standards to optimize sales and store appearance.
• Assist in creating employee schedules and managing time-off requests.
• Enforce company policies and ensure a safe, compliant work environment.
• Analyze sales data and contribute to strategies for improving store performance.
• Step in for the Store Manager in their absence, making key decisions as needed.

Skills

Supervisory experience

Leadership skills

Customer service

Inventory management

Cash handling

Merchandising

Scheduling

Policy compliance

Sales analytics

Decision making

Education

High school diploma or equivalent

Tools

POS systems

Scheduling software

Job description

SmartRecruiters, Inc. is seeking an Assistant Manager for our Lancaster, PA store location. You will support the Store Manager in daily operations, lead and develop staff, and ensure outstanding customer service.

You will oversee inventory, cash handling, merchandising, and scheduling while upholding company policies and safety standards. The role requires flexible hours, including evenings and weekends, with a focus on driving sales and store performance.