Retail Assistant Manager: Lead Store Ops & Service

Hibbett; Dyersburg (TN); On-site; USD 17,000 - 19,000; Part time

Job summary

Hibbett I City Gear in Dyersburg, TN is seeking an Assistant Manager to support store operations and drive customer service excellence. You will assist in supervising staff, merchandising, scheduling, and achieving sales goals.

The role emphasizes leadership, attention to detail, and the ability to manage in the manager's absence, while upholding company policies and delivering great service.

Qualifications

• Retail experience in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and meet goals/profits.
• Self-starter with initiative.
• Strong attention to detail with multitasking.
• Team-player with outstanding customer service and selling skills.

Responsibilities

• Assist Store Manager in controlling the assets of Hibbett I City Gear.
• Establish action plans to accomplish selling, restocking, merchandising, ordering, and scheduling.
• Lead the store in the absence of the Store Manager.
• Recruit, train, and evaluate store personnel.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.
• Deliver extraordinary customer service per policy manuals.

Skills

Retail experience

Customer service

Communication

Leadership

Team player

Self-starter

Attention to detail

Job description

Hibbett I City Gear in Dyersburg, TN is seeking an Assistant Manager to support store operations and drive customer service excellence. You will assist in supervising staff, merchandising, scheduling, and achieving sales goals.

The role emphasizes leadership, attention to detail, and the ability to manage in the manager's absence, while upholding company policies and delivering great service.