Retail Assistant Manager — Lead Store Ops & Service

R301US Hibbett Retail, Inc.; Covington (LA); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett Retail, Inc. in Covington, Louisiana is seeking an Assistant Manager to support the Store Manager in daily store operations at the Stirling Mandeville Shopping Center. You will help supervise staff, merchandise, schedule, and provide outstanding customer service, stepping in during the Store Manager’s absence.

The role requires a hands-on leader with 1–3 years of customer service experience, strong communication skills, and attention to detail in a fast-paced retail environment.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.

Responsibilities

• Assist the Store Manager in controlling assets and establishing action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Consult with the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities.
• Assist the Store Manager in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Be aware of inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Keep the Store Manager informed about inventory movement and customer trends.
• Assure quality customer service is maintained.
• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.
• Practice and uphold all company policies and standards as listed in manuals and memos.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced environment

Team player

Self-starter

Attention to detail

Job description

Hibbett Retail, Inc. in Covington, Louisiana is seeking an Assistant Manager to support the Store Manager in daily store operations at the Stirling Mandeville Shopping Center. You will help supervise staff, merchandise, schedule, and provide outstanding customer service, stepping in during the Store Manager’s absence.

The role requires a hands-on leader with 1–3 years of customer service experience, strong communication skills, and attention to detail in a fast-paced retail environment.