Retail Assistant Manager: Lead Store Ops & Customer Service

Hibbett; Dillon (SC); On-site; USD 17,000 - 19,000; Part time

Job summary

Hibbett in Dillon, South Carolina is seeking an Assistant Manager to support the Store Manager in daily operations, customer service, inventory control, and merchandising. This hourly role emphasizes outstanding service and team leadership in a fast-paced store environment.

The position requires 1–3 years of customer service experience, strong interpersonal and communication skills, and the ability to work under pressure while promoting merchandise and store policies.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player and passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments.
• Monitor inventory, sales statistics, and expenses to help profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain stocking and customer service standards per policies.

Skills

Customer service

Interpersonal skills

Communication skills

Team leadership

Retail experience

Job description

Hibbett in Dillon, South Carolina is seeking an Assistant Manager to support the Store Manager in daily operations, customer service, inventory control, and merchandising. This hourly role emphasizes outstanding service and team leadership in a fast-paced store environment.

The position requires 1–3 years of customer service experience, strong interpersonal and communication skills, and the ability to work under pressure while promoting merchandise and store policies.