Retail Assistant Manager: Lead Store & Customer Experience

KnitWell Group; Austin (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development and career 성장

Community partnerships

Eligibility-based benefits

Job summary

Soma, part of KnitWell Group, is hiring an Assistant Manager for our Barton Creek Square store in Austin, TX. You will assist the Store Manager in leading the team and delivering a welcoming, personalized customer experience that reflects our culture of hospitality.

Join a brand that empowers women through fashion and function, with opportunities to grow, engage with the community, and advance across our brands.

Qualifications

• 3 years of retail management experience preferred.
• Must be at least 18 years old.
• Flexible availability — including nights, weekends, and holidays.
• Team player mindset with a high level of ownership and initiative.
• Ability to develop strong customer and peer relationships.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Lead a team to deliver a customer-centered experience.
• Assist in achieving store financial goals and motivate the team.
• Support hiring, development, and coaching of associates.
• Model best practices on the sales floor and use an omni-channel approach.
• Maintain a visually inspiring store environment reflecting brand standards.
• Ensure safe and efficient store operations including inventory management and replenishment.
• Comply with policies and business practices.
• Build community connections through in-store events, philanthropy, and other initiatives.

Skills

Retail management

Customer relations

Communication

Team player

Adaptability

Job description

Soma, part of KnitWell Group, is hiring an Assistant Manager for our Barton Creek Square store in Austin, TX. You will assist the Store Manager in leading the team and delivering a welcoming, personalized customer experience that reflects our culture of hospitality.

Join a brand that empowers women through fashion and function, with opportunities to grow, engage with the community, and advance across our brands.