Retail Assistant Manager: Lead, Service & Store Performance

SmartRecruiters, Inc.; Goodyear (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

SmartRecruiters, Inc. is seeking an enthusiastic Assistant Manager for the Goodyear, AZ location to support daily store operations and drive sales performance.

You will assist the Store Manager, lead a team, ensure safety standards, manage inventory, handle customer inquiries, train new associates, and collaborate on strategies to improve store performance. This role requires flexible hours, strong service focus, and reliable organizational skills.

Qualifications

• Leadership experience with ability to guide and motivate teams.
• Strong customer service background with commitment to superior service.
• Advanced verbal and written communication capabilities.
• Analytical and decision-making proficiency under pressure.
• Effective time management and prioritization skills.
• Proficiency with point-of-sale systems and standard computer apps.
• Retail or customer service operations experience.
• Physical capacity to stand for extended periods and lift up to 25 pounds.
• Willingness to work non-standard hours, including evenings, weekends and holidays.
• Excellent organizational abilities and attention to detail.

Responsibilities

• Lead and direct team members with demonstrated effectiveness and accountability.
• Maintain exceptional standards in customer service delivery and operational excellence.
• Communicate clearly and professionally in all verbal and written interactions.
• Make sound analytical decisions under pressure and in complex situations.
• Manage time effectively and prioritize multiple responsibilities simultaneously.
• Operate point-of-sale systems and required computer applications proficiently.
• Apply comprehensive knowledge of retail management principles and customer service best practices.
• Work assigned non-standard hours, including evenings, weekends, and holidays as required.

Skills

Leadership

Customer service

Communication

Analytical thinking

Time management

Adaptability

Availability

Physical stamina

Tools

POS systems

Computer applications

Job description

SmartRecruiters, Inc. is seeking an enthusiastic Assistant Manager for the Goodyear, AZ location to support daily store operations and drive sales performance.

You will assist the Store Manager, lead a team, ensure safety standards, manage inventory, handle customer inquiries, train new associates, and collaborate on strategies to improve store performance. This role requires flexible hours, strong service focus, and reliable organizational skills.