Retail Assistant Manager: Lead Sales & Customer Service

Pure Hockey, LLC; Omaha (NE); On-site; USD 38,000 - 53,000; Full time

Benefits offered by this job

Bonus Incentive Plan

Medical, Dental, Vision & Disability保险

Life and Long-Term Disability保险

Flexible Spending Plan

401(k)

Paid Vacation

Paid Holidays

Paid Parental Leave

Employee Discount

Job summary

Pure Hockey, LLC in Omaha, NE seeks a Retail Assistant Manager with a passion for customer service and a strong work ethic to support store operations in a fast-paced retail setting. You will assist the Store Manager with sales, customer service, inventory, merchandising and staff training, helping to drive performance while maintaining a safe, inclusive, and positive work environment.

This role requires leadership, flexibility for evenings, weekends and holidays, and proficiency with Microsoft

Qualifications

• Minimum 2 years of management/supervisory experience; retail management experience a plus.
• Proven experience in a retail/customer service environment.
• Knowledge of inventory management and merchandising techniques.
• Ability to train, coach, develop and motivate employees.
• Demonstrate effective interpersonal, organizational and leadership skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Proficient in Microsoft Office and POS systems.
• Ability to lift up to 25lbs.

Responsibilities

• Assist in merchandising, operations, sales and customer service
• Ensure a high level of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
• Assist in the hiring, training, and development of store employees.
• Maintain an awareness of all product knowledge, and current or upcoming product
• Contributes to a positive and inclusive work environment
• Maintain a safe and secure store environment for both employees and customers.
• Perform other duties as assigned by the Store Manager.

Skills

Retail management

People management

Inventory management

Training and coaching

Interpersonal skills

Microsoft Office

POS systems

Physical lifting

Tools

Microsoft Office

POS systems

Job description

Pure Hockey, LLC in Omaha, NE seeks a Retail Assistant Manager with a passion for customer service and a strong work ethic to support store operations in a fast-paced retail setting. You will assist the Store Manager with sales, customer service, inventory, merchandising and staff training, helping to drive performance while maintaining a safe, inclusive, and positive work environment.

This role requires leadership, flexibility for evenings, weekends and holidays, and proficiency with Microsoft