Retail Assistant Manager - Lead Operations & Teams

Gire; Santa Rosa, Northern (CA, KY); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Job summary

GIRE is seeking a Retail Assistant Manager for the Stony Point RTC in Santa Rosa, CA. This full-time role oversees daily store operations, supports training, and serves as manager on duty in the Store Manager’s absence.

The position reports to the Retail Store Manager and works at the Stony Point location. The candidate will supervise staff and volunteers, drive performance, manage payroll records, and help maintain safety standards and store procedures in a community-focused donated goods

Qualifications

• Minimum of two years’ experience in an increasingly responsible supervisory/management position.
• Good math skills.
• Experience supervising or training employees, clients, or volunteers, including delivering instructions and providing regular feedback.
• Computer skills in Word, Excel and Outlook at a beginning to intermediate level.

Responsibilities

• Adhere to and champion the 1-Touch process to maximize efficiency, safety, production, and sales goals.
• Maintain inventory quality standards; set standards for each department.
• Support the store budget and financial objectives under the direction of the Store Manager.
• Train employees and clients in proper work habits, job responsibilities, and policies/procedures.
• Complete and submit accurate and timely employee and client payroll records.
• Effectively resolve issues with DGR team members, clients, and donors, and to hold accountability with timely feedback that includes formal documentation up to and including recommendations for terminations.
• Identify and communicate recommendations to Store Manager opportunities to improve store operations, performance, and outcomes.
• Manage the store in accordance with high professional work ethics and integrity as well as Goodwill policies and procedures.
• Perform frequent bank deposits and change runs in support of business needs, as assigned.
• Ensure the condition of facility and grounds are neat, clean, and safe.
• Promptly report and communicate safety concerns, including needed repairs or replacements to the Store Manager.
• Follow and enforce safety procedures at all times to provide a safe work environment.

Skills

Supervisory experience

Communication skills

Mathematical skills

Office software

Driver's license

Time management

Customer service

Education

High School diploma or equivalent

Tools

Word

Excel

Outlook

Job description

GIRE is seeking a Retail Assistant Manager for the Stony Point RTC in Santa Rosa, CA. This full-time role oversees daily store operations, supports training, and serves as manager on duty in the Store Manager’s absence.

The position reports to the Retail Store Manager and works at the Stony Point location. The candidate will supervise staff and volunteers, drive performance, manage payroll records, and help maintain safety standards and store procedures in a community-focused donated goods