Retail Assistant Manager: Lead Customer Experience

Maurices Incorporated; Rockford (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

40% discount

Benefits package

Job summary

maurices is hiring an Assistant Store Manager at Store 1601-Forest Plaza, Rockford, IL. The role focuses on leading a team to deliver an unforgettable shopping experience and to drive sales in a fast-paced retail environment.

You will develop leadership skills, guide staff, and ensure execution of SOPs such as opening and closing the store. A strong emphasis on customer service and teamwork is essential for success.

Qualifications

• 1 year of customer service experience required.
• Supervisory experience preferred.
• Ability to foster a team while creating a positive working environment.
• Experience in training and directing others.
• Ability to take initiative and participate in making decisions.
• Demonstrated ability to achieve goals.
• Computer proficiency and comfort with a range of systems.

Responsibilities

• The Assistant Store Manager assists in the supervision of a store team focused on creating an unforgettable shopping experience that leaves our customers looking and feeling their best.
• You will be supported in developing leadership skills to help build your career path.
• As a sales lead, the assistant manager interacts with customers on a regular basis leading the customer experience with the store team.
• The assistant manager strategizes to achieve team sales goals and as a key holder is involved in efficiently and accurately executing maurices SOPs, such as opening and closing the store.

Skills

Customer service

Leadership

Training

Initiative

Goal achievement

Computer proficiency

Flexible schedule

Job description

maurices is hiring an Assistant Store Manager at Store 1601-Forest Plaza, Rockford, IL. The role focuses on leading a team to deliver an unforgettable shopping experience and to drive sales in a fast-paced retail environment.

You will develop leadership skills, guide staff, and ensure execution of SOPs such as opening and closing the store. A strong emphasis on customer service and teamwork is essential for success.