Retail Assistant Manager — Lead Customer Experience (Flexible)

Maurices Incorporated; Galesburg (IL); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Medical plans (PPO/HDHP)

Dental & Vision

401(k) with match

Paid Time Off

Sick time

Holiday pay

Tuition Assistance

PayActiv access

Job summary

Maurices Incorporated in Galesburg, IL is seeking a Retail Assistant Manager to lead a store team and deliver the feel-good shopping experience our customers expect. You’ll coach staff, greet customers, and help drive sales while upholding Maurices SOPs, opening and closing procedures, and a high standard of service.

The role requires at least 1 year in customer service; supervisory experience preferred; you should be able to train others, take initiative, and work a flexible schedule.

Qualifications

• 1 year of customer service experience required.
• Supervisory experience preferred.
• Ability to foster a team while creating a positive working environment.
• Experience in training and directing others.
• Ability to take initiative and participate in decision making.
• Demonstrated ability to achieve goals.
• Computer proficiency.
• Ability to work a flexible schedule.
• Must be at least 18 years old.

Responsibilities

• Assist in supervision of a store team to create an unforgettable shopping experience.
• Lead customer interactions to drive the customer experience with the store team.
• Help achieve store sales goals and ensure accurate execution of Standard Operating Procedures (SOPs).
• Open and close the store as a key holder.

Skills

Customer service

Supervisory experience

Team leadership

Training others

Initiative

Goal oriented

Computer proficiency

Flexible schedule

Job description

Maurices Incorporated in Galesburg, IL is seeking a Retail Assistant Manager to lead a store team and deliver the feel-good shopping experience our customers expect. You’ll coach staff, greet customers, and help drive sales while upholding Maurices SOPs, opening and closing procedures, and a high standard of service.

The role requires at least 1 year in customer service; supervisory experience preferred; you should be able to train others, take initiative, and work a flexible schedule.