Retail Assistant Manager — Lead a High-Performing Fashion Team

Windsor, Inc.; Philadelphia (Philadelphia County); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Windsor in Philadelphia's Fashion District is seeking an Assistant Manager to support the Store Manager in driving sales, controlling payroll and expenses, and coaching a fashion-loving team of Stylists.

You will lead daily operations, deliver an Omni-channel Oasis experience, recruit and onboard talent, and uphold Windsor's visual guidelines. Integrity, communication, and a passion for customer service are essential.

Qualifications

• Minimum 1 year in retail management or supervisory role.
• Proven ability to lead and develop a team up to 25 people.
• Strong problem-solving skills and quick thinking in customer-facing situations.
• Effective communication skills in group settings and one-on-one with staff.
• Willingness to accept feedback and continuously improve performance.

Responsibilities

• Drive store sales and meet productivity targets in collaboration with the Store Manager.
• Coach and motivate a high-performing team of Stylists with a focus on service quality.
• Organize daily operations and staffing to ensure smooth store functioning.
• Support talent acquisition, onboarding, and retention efforts.
• Uphold Windsor policies, visuals, and merchandising directives.
• Foster a culture of respect, integrity, and store-wide accountability.
• Balance cost controls, payroll, and expenses while preserving guest experience.

Skills

Retail management

Leadership experience

Problem solving

Communication

Feedback & growth

Job description

Windsor in Philadelphia's Fashion District is seeking an Assistant Manager to support the Store Manager in driving sales, controlling payroll and expenses, and coaching a fashion-loving team of Stylists.

You will lead daily operations, deliver an Omni-channel Oasis experience, recruit and onboard talent, and uphold Windsor's visual guidelines. Integrity, communication, and a passion for customer service are essential.