Retail Assistant Manager Full-Time

E&H Hardware Group, LLC; Ravenna (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Holiday pay

Job summary

E&H Ace Hardware is seeking an enthusiastic and reliable Assistant Store Manager to support the daily operations of one of our locally owned retail stores. This leadership role focuses on customer-first service, coaching team members, driving sales, and ensuring smooth day-to-day execution on the sales floor.

Minimum requirements include a high school diploma and 1+ years of retail leadership experience. Candidates should possess strong communication and organizational skills and be able to work

Qualifications

• High school diploma or equivalent is required.
• 1+ years of retail leadership or supervisory experience preferred.
• Strong communication, organizational, and multitasking skills.
• Proficiency with basic computer applications (Microsoft Office, Teams, etc.).
• Ability to lead others while also working independently.

Responsibilities

• Coach and train team members using the company’s customer-first culture.
• Lead by example with customer-focused service.
• Supervise daily store operations including opening/closing and manager-on-duty shifts.
• Support merchandising and ensure accurate signage and displays.
• Assist customers with purchases, returns, and online orders.
• Manage inventory through cycle counts and stock monitoring.
• Ensure safe and clean store environment and prevent theft/accidents.

Skills

Communication

Leadership

Organizational skills

multitasking

Customer service

Team supervision

Education

High school diploma or equivalent

Tools

Microsoft Office

Teams

ACENET

Job description

Retail Assistant Store Manager Full-Time E&H Ace Hardware is seeking an enthusiastic and reliable Assistant Store Manager to support the daily operations of one of our locally owned retail stores. This leadership role is perfect for someone who thrives in a customer-focused environment and is ready to help drive sales, coach team members, and ensure smooth day-to-day execution on the sales floor.

What you’ll do:

• Coach and train team members using E&H’s Customer First Sales Culture
• Lead by example in providing helpful, solution-based service to every customer
• Supervise daily store operations including opening, closing, and manager-on-duty shifts
• Support merchandising and ensure promotional signage and seasonal displays are accurate and complete
• Help customers with purchases, returns, special orders, and online fulfillment
• Manage inventory through cycle counts and stock-level monitoring
• Oversee the accurate receiving, checking-in, and stocking of merchandise
• Maintain a clean, organized sales floor, stock room, and outdoor areas
• Participate in store resets and reorganizations
• Address and resolve customer or employee concerns professionally and promptly
• Foster a safe and secure store environment and take proactive steps to prevent theft and accidents
• Operate store systems including POS and ACENET with confidence
• Be flexible and available to work evenings, weekends, and holidays as needed

Minimum Requirements:

• High school diploma or equivalent
• 1+ years of prior retail leadership or supervisory experience preferred
• Strong communication, organizational, and multitasking skills
• Proficiency with basic computer applications (Microsoft Office, Teams, etc.)
• Ability to lead others while also working independently
• Familiarity with hardware or home improvement retail is a plus
• Ability to lift up to 50 lbs and stand for extended periods
• Availability to work a flexible schedule including weekends and evenings

Why join E&H Hardware Group?

• Stable, family-owned company with deep roots in Ohio communities
• Career development opportunities across store operations, trades, and leadership
• Health, dental, and vision insurance (Full-Time)
• 401(k) with company match
• Paid time off and holiday pay