Retail Assistant Manager Full-Time

E&H Hardware Group, LLC; Garrettsville (OH); On-site; USD 19,286 - 22,041; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Generous employee discount

Paid time off and holiday pay

Job summary

A family-owned hardware group in Garrettsville, Ohio is looking for a Retail Assistant Manager to oversee daily store operations, lead the team with a focus on customer service, and maintain inventory accuracy. The ideal candidate will have a high school diploma, retail supervisory experience, and strong communication skills. We offer competitive pay, career development opportunities, and comprehensive benefits, including health insurance and a 401(k) plan.

Qualifications

• 1+ years of prior retail leadership or supervisory experience preferred.
• Ability to lift up to 50 lbs and stand for extended periods.
• Familiarity with hardware or home improvement retail is a plus.

Responsibilities

• Coach and train team members on customer service excellence.
• Supervise daily store operations, including opening and closing.
• Manage inventory checks and accurate stocking of merchandise.

Skills

Strong communication skills

Organizational skills

Multitasking skills

Leadership abilities

Flexibility

Education

High school diploma or equivalent

Tools

Microsoft Office

Microsoft Teams

Job description

Retail Assistant Manager Full‑Time

Position at E&H Hardware Group, LLC

Pay Range

Base pay: $14.00/hr – $16.00/hr (actual pay based on skills and experience)

Responsibilities

• Coach and train team members using E&H’s Customer First Sales Culture
• Lead by example in providing helpful, solution‑based service to every customer
• Supervise daily store operations including opening, closing, and manager‑on‑duty shifts
• Support merchandising and ensure promotional signage and seasonal displays are accurate and complete
• Help customers with purchases, returns, special orders, and online fulfillment
• Manage inventory through cycle counts and stock‑level monitoring
• Oversee the accurate receiving, checking‑in, and stocking of merchandise
• Maintain a clean, organized sales floor, stock room, and outdoor areas
• Participate in store resets and reorganizations
• Address and resolve customer or employee concerns professionally and promptly
• Foster a safe and secure store environment and take proactive steps to prevent theft and accidents
• Operate store systems including POS and ACENET with confidence
• Be flexible and available to work evenings, weekends, and holidays as needed

Minimum Requirements

• High school diploma or equivalent
• 1+ years of prior retail leadership or supervisory experience preferred
• Strong communication, organizational, and multitasking skills
• Proficiency with basic computer applications (Microsoft Office, Teams, etc.)
• Ability to lead others while also working independently
• Familiarity with hardware or home improvement retail is a plus
• Ability to lift up to 50 lbs and stand for extended periods
• Availability to work a flexible schedule including weekends and evenings

Why Join E&H Hardware Group?

• Stable, family‑owned company with deep roots in Ohio communities
• Career development opportunities across store operations, trades, and leadership
• Health, dental, and vision insurance (Full‑Time)
• 401(k) with company match
• Paid time off and holiday pay
• Employee Assistance Program
• Generous employee discountLogo‑branded uniforms and outerwear

About Us

E&H Hardware Group operates multiple Ace Hardware stores and a growing skilled trade service across Ohio. Family‑owned for over 90 years, we’re proud to serve local communities with the helpful service and trusted expertise our customers expect. Our company is built on the core value of Local Relationships Built on Trust — and that starts with our people.