Retail Assistant Manager: Elevate Customer Experience

Chico's FAS, Inc.; Houston (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development and advance­-

Community philanthropy partnerships

Job summary

Chico's FAS, Inc. is seeking an Assistant Manager in Houston to support the Store Manager in leading the team and delivering a seamless, personalized customer experience.

The role focuses on hospitality, community engagement, and achieving store goals through strong leadership and brand-aligned operations. The position requires 3 years of retail management experience, flexible availability, and a proactive approach to coaching and development.

Qualifications

• 3 years of retail management experience preferred.
• Flexible availability — including nights, weekends, and holidays.
• A team player mindset with a high level of ownership and initiative.
• Ability to develop strong customer and peer relationships.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products as well as maneuver around the sales floor and stockroom, operate the register, and lift/carry up to 50 pounds.

Responsibilities

• Build, lead, and develop a team to deliver a customer-centered experience.
• Take ownership to achieve the financial goals of the store and motivate the team.
• Assist in the hiring, development, and coaching of associates.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Maintain a visually inspiring store environment that reflects brand standards.
• Take ownership to ensure safe and efficient store operations including inventory management, daily replenishment of floor merchandise, and execution of inventories.
• Ensure compliance with all policies, guidelines, and business practices.
• Build community connections through in-store company-sponsored events, philanthropy, and other initiatives.

Skills

Retail management

Customer service

Leadership

Communication

Team development

Job description

Chico's FAS, Inc. is seeking an Assistant Manager in Houston to support the Store Manager in leading the team and delivering a seamless, personalized customer experience.

The role focuses on hospitality, community engagement, and achieving store goals through strong leadership and brand-aligned operations. The position requires 3 years of retail management experience, flexible availability, and a proactive approach to coaching and development.