Retail Assistant Manager — Drive Store Success

R301US Hibbett Retail, Inc.; Okeechobee (FL); On-site; USD 19,000 - 27,000; Full time

Job summary

Hibbett I City Gear in Okeechobee, FL is seeking an Assistant Manager who supports the Store Manager in daily operations and customer service excellence. The role covers merchandising, scheduling, and staff guidance to achieve store goals.

The Assistant Manager will supervise in the Store Manager's absence, train personnel, and help drive profitability across departments while upholding company policies and service standards.

Qualifications

• Experience in retail, preferably footwear/apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals.
• Self-starter with initiative for important tasks.
• Strong attention to detail with multiple tasks.

Responsibilities

• Assist Store Manager in controlling store assets.
• Help establish action plans for selling, restocking, merchandising, ordering, scheduling.
• Act as store lead in Manager's absence.
• Train and evaluate store personnel.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales stats, and expenses for profitability.
• Direct staff to ensure department responsibilities are met.
• Maintain inventory movement updates and customer trend reporting.
• Ensure high-quality customer service per manuals and policies.
• Support selling services and merchandise provided by Hibbett I City Gear.

Skills

Customer service

Interpersonal skills

Communication

Leadership

Teamwork

Attention to detail

Initiative

Job description

Hibbett I City Gear in Okeechobee, FL is seeking an Assistant Manager who supports the Store Manager in daily operations and customer service excellence. The role covers merchandising, scheduling, and staff guidance to achieve store goals.

The Assistant Manager will supervise in the Store Manager's absence, train personnel, and help drive profitability across departments while upholding company policies and service standards.