Retail Assistant Manager - Drive Sales & Team Growth (Benefits)

Nati Boutique; Los Angeles (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Competitive salary

Employee discounts

Job summary

Nati Boutique in Los Angeles is looking for an experienced Assistant Manager to help run a high-volume fashion boutique and support the Store Manager, driving sales and implementing customer-focused processes.

You will work closely with our CEO and co-owner to achieve financial goals, lead by example in customer service, and ensure smooth daily operations during peak hours and holidays.

Qualifications

• Minimum 2 years in an Assistant Manager role at a high-volume fashion retail company.
• Solid understanding of sales techniques and best practices in customer service.
• Excellent team building and leadership skills and proven experience coaching employees.
• Proven ability to lead a small to medium sized Sales team to meet and exceed sales goals.
• Familiarity with inventory control systems and procedures.

Responsibilities

• Assist with the day-to-day responsibilities of a high-volume retail environment, with the key focus of driving sales.
• Assist with the training and development of new Sales Associates.
• Help drive the development of process improvements, link warehoused inventory into the store, track inventory performance, assist with restocking and organizing items, as well as overall inventory management.
• Handle the processing of exceptions including returns, damages, and other customer service issues.
• Ensure inventory is properly stocked and displayed to maximize sales.
• Deliver the highest level of customer service by welcoming customers into the store, assisting customers with clothing selection, ensuring that fitting rooms are ready for customers by promptly clearing out merchandise and returning it to the sales floor, processing transactions accurately and with a sense of urgency, accurately execute end-of-day settlements.
• Maintain expert-level product knowledge by familiarizing yourself with store inventory.
• Communicate customer questions, concerns, and/or feedback to the team in an appropriate time frame.
• Demonstrate a professional and warm attitude that encourages a strong sense of teamwork during fast-paced peak hours/seasons.

Skills

Assistant Manager experience

Retail sales

Leadership

Education

Bachelor's degree in management or related field

Tools

Inventory control systems

Job description

Nati Boutique in Los Angeles is looking for an experienced Assistant Manager to help run a high-volume fashion boutique and support the Store Manager, driving sales and implementing customer-focused processes.

You will work closely with our CEO and co-owner to achieve financial goals, lead by example in customer service, and ensure smooth daily operations during peak hours and holidays.