Fashion Retail Assistant Store Manager & Leader

Nati Boutique; Los Angeles (CA); Sur place; USD 70 000 - 80 000; Plein temps

Avantages offerts par ce poste

Annual bonus

Health insurance

Employee discount

Access to owners

Growing retailer

Résumé du poste

Nati Boutique, a rapidly growing boutique retailer, is seeking an experienced and professional Assistant Manager to join the team at our Cross Creek location. As our Assistant Manager, you will work directly under the supervision of our Store Manager, helping to ensure the store operates smoothly and efficiently.

You will assist in the implementation of operational processes that attract and retain customers while driving sales.

Qualifications

• Minimum 2 years in an Assistant Manager role at a high-volume fashion retail company.
• Solid understanding of sales techniques and best practices in customer service.
• Excellent team building and leadership skills and proven experience coaching employees to attract and retain clientele.
• Proven ability to lead a small to medium sized Sales team to meet and exceed sales goals.
• Familiarity with inventory control systems and procedures.
• Upbeat, outgoing personality able to initiate contact with customers and identify needs.
• Can-do attitude with a proactive mindset; willingness to wear many hats.
• High level of maturity, integrity and attention to detail.
• Able to establish and maintain a good rapport with coworkers and customers.
• Bachelor’s degree in management, business administration, or relevant field, preferred.
• Open availability to work 5 days (40 hours) including weekends/holidays.
• Able to stand up to 8 hours and lift up to 50lbs.

Responsabilités

• Assist with the day-to-day responsibilities of a high-volume retail environment with a focus on driving sales.
• Assist with training and development of new Sales Associates.
• Help develop process improvements, link warehoused inventory to the store, track inventory performance, assist with restocking and organizing items, and manage inventory.
• Handle processing of exceptions including returns, damages, and other customer service issues.
• Ensure inventory is stocked and displayed to maximize sales.
• Deliver high-level customer service by greeting customers, aiding clothing selection, preparing fitting rooms, and processing transactions with urgency.
• Maintain expert-level product knowledge and communicate customer feedback to the team.
• Demonstrate a professional, warm attitude to support teamwork during busy times.

Connaissances

Sales leadership

Customer service

Team building

Inventory control

Staff coaching

Communication

Availability

Formation

Bachelor’s degree in management, business administration, or relevant field

Description du poste

Nati Boutique, a rapidly growing boutique retailer, is seeking an experienced and professional Assistant Manager to join the team at our Cross Creek location. As our Assistant Manager, you will work directly under the supervision of our Store Manager, helping to ensure the store operates smoothly and efficiently.

You will assist in the implementation of operational processes that attract and retain customers while driving sales.