Retail Assistant Manager - Customer Service Leader

Socket.dev; High Point (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Hibbett Retail, Inc. is seeking an Assistant Manager in High Point, NC to support Store Manager and oversee daily store operations. You will assist with selling, restocking, merchandising, ordering, and scheduling while ensuring excellent customer service.

This role requires knowledge across departments and the ability to act in the Store Manager’s absence. The position emphasizes supervision, asset protection, and maintaining store standards, with an eye for profitability and team development

Qualifications

• Experience in a retail environment, preferably footwear/apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to manage a team and contribute to overall goals and profits.
• Self-starter with initiative for important tasks.
• Strong attention to detail and multitasking ability.
• Team-player who delivers outstanding customer service and sells merchandise.

Responsibilities

• Assist Store Manager in controlling store assets and operations.
• Help establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Act as Store Manager in their absence and carry out supervisory responsibilities.
• Assist in recruiting, training, and evaluating store personnel.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet departmental responsibilities and standards.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Team leadership

Self-starter

Attention to detail

Fast-paced environment

Team player

Job description

Hibbett Retail, Inc. is seeking an Assistant Manager in High Point, NC to support Store Manager and oversee daily store operations. You will assist with selling, restocking, merchandising, ordering, and scheduling while ensuring excellent customer service.

This role requires knowledge across departments and the ability to act in the Store Manager’s absence. The position emphasizes supervision, asset protection, and maintaining store standards, with an eye for profitability and team development