Retail Assistant Manager - Customer Experience & Growth

Rent-A-Center; Springfield (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

Life Insurance

Disability Insurance (STD/LTD)

401(k) with company match

Health Savings Accounts

Identity Theft Protection Plan

Flexible Spending Accounts

Job summary

Rent-A-Center is hiring for a Credit Assistant Manager in Ohio. You will handle credit & collections, provide white-glove customer service, and support deliveries, pickups, and merchandising to ensure a superior in-store and in-home experience.

The role emphasizes driving revenue, maintaining a clean, inviting store, and delivering excellent service to customers while following all safety and transportation procedures.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Retail experience

Customer service

Collections

Communication skills

Education

High school diploma or equivalent

Tools

Driver's license

Job description

Rent-A-Center is hiring for a Credit Assistant Manager in Ohio. You will handle credit & collections, provide white-glove customer service, and support deliveries, pickups, and merchandising to ensure a superior in-store and in-home experience.

The role emphasizes driving revenue, maintaining a clean, inviting store, and delivering excellent service to customers while following all safety and transportation procedures.