Retail Assistant Manager

Goodwill Industries of Northwest North Carolina, Inc.; West Jefferson (NC); On-site; USD 22,000 - 29,000; Full time

Job summary

Goodwill Industries of Northwest North Carolina, Inc. in West Jefferson, NC is hiring a Retail Assistant Manager to lead store teams, ensure excellent customer service, and meet sales goals in a fast-paced environment.

The role requires three or more years in retail with supervisory experience; High School Diploma preferred. Stores open Mon-Sat 10am-8pm; Sundays 11am.

Pay is $18.50 per hour; Goodwill offers benefits and opportunities for growth.

Qualifications

• High School Diploma or equivalent preferred.
• Requires three or more years of retail experience plus experience in a supervisory role.
• Prefer experience as a key holder.

Responsibilities

• Ensuring staff meet production goals.
• Create a positive store environment for staff and customers.
• Payroll and timekeeping duties.
• Close store, reconcile cash, secure facility nightly.
• Operate cash register and provide customer service.
• Receive, price and stock donations; lift up to 50 lbs (occasional).
• Tag and prep textiles/clothing in production setting.

Skills

Retail experience

Supervisory experience

Customer service

Cash handling

Education

High School Diploma or equivalent

Job description

50 West Jefferson Store
1291 Mount Jefferson Rd
West Jefferson, NC 28694, USA

50 West Jefferson Store
1291 Mount Jefferson Rd
West Jefferson, NC 28694, USA

Looking for a job with purpose? Working for Goodwill Industries of Northwest North Carolina is more than a job – it’s a career with local impact. Use your skills and experience to make a difference in your community. Goodwill offers competitive pay, excellent benefits, and numerous opportunities for career growth.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Job Description

Our Retail Assistant Managers lead by example through fair delegation and hands‑on work in every store area. They demonstrate a commitment to friendly customer service and team work. They show integrity, following company guidelines in letter and spirit. They hold associates and self accountable for meeting company goal, treating all staff with respect and fairness. They show integrity and resourcefulness and enjoy a varied and very fast-paced environment.

Retail Assistant Managers will be responsible for the following duties:

• Ensuring that production goals are met by staff.
• Creating a positive store environment for staff and customers.
• Payroll/timekeeping
• Assisting in ensuring production goals and sales goals are met.
• Closing store, reconciling cash with daily sales reports and securing facility for night.
• Cash register/customer service.
• Receiving, pricing and stocking donations. (Receivers may occasionally lift and carry up to 50 pounds, and frequently lift and carry 10 to 35 pounds.)
• Hanging/Inspecting/Tagging textile & clothing in a production style setting.

Education

High School Diploma or equivalent preferred.

Experience

Requires three or more years of retail experience plus experience in a supervisory role. Prefer experience as a key holder.

Hours

Stores are open M-Sat from 10am-8pm and open at 11am on Sundays.

PAY: $18.50/hour

EOE: E-Verify Employer

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.