Retail Assistant Manager

Sudden Service; Portland (TN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Weekly Pay

Tuition Reimbursement

Virtual and Onsite Paid Training

Paid Time Off

Community Service Opportunities

Food Discounts & Fuel Perks

401K Matching

Job summary

Sudden Service is seeking an Assistant Manager in Portland, Tennessee to assist the General Manager in leading a team and ensuring exceptional guest experiences. Responsibilities include training staff, maintaining service standards, and managing store operations in the absence of the GM. The ideal candidate will have 2+ years in retail or hospitality, a high school diploma, and strong interpersonal skills. Benefits include weekly pay, tuition reimbursement, and a 401K matching plan.

Qualifications

• 2+ years of retail or hospitality industry experience.
• 18+ years of age.
• Sufficient visual ability to check ID and process payments.
• Ability to lift up to 50 pounds.

Responsibilities

• Assist the GM in leading and coaching store staff.
• Ensure best in class service for all guests.
• Train and develop team members.
• Maintain store image and inventory standards.

Skills

Passion for guest service

Excellent interpersonal skills

Passion for career development

Bilingual (preferred)

Education

High school diploma or GED equivalent

Associates degree in relevant field (preferred)

Tools

MS Excel

Job description

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Assistant Manager

Summary

The Assistant Manager (AM) assists the General Manager (GM) in leading and coaching store staff to maximize the guest experience. The AM has total accountability for the operation of the store in the GM’s absence.

Benefits

• Weekly Pay
• Tuition Reimbursement
• Virtual and Onsite Paid Training
• Paid Time Off
• Community Service Opportunities
• Food Discounts & Fuel Perks
• 401K Matching

Primary Responsibilities

• Helps to ensure “best in class” service is extended and delivered to all Sudden Service guests.
• Develops, and can develop in others, a passion for the Sudden Service offering and culture.
• Acts as a role model for all elements of the Sudden Service culture and core values.
• Train, develop, and lead team members to go above and beyond for each guest.
• Provides daily coaching to individual staff on their roles in delivering the Sudden Service store culture and values.
• Ensures all products are produced, merchandised, and maintained according to Sudden Service standards.
• Ensures all required inventory levels, freshness, and product rotation standards are maintained.
• Maintains all Sudden Service interior and exterior image standards.

Requirements

• High school diploma or GED equivalent.
• 2+ years of retail or hospitality industry experience.
• Any equivalent combination of education and experience.
• Passion for guest service and excellent interpersonal skills.
• Passion for career development in self and others.
• 18+ years of age.
• Sufficient visual ability to check identification and process credit cards.
• Ability to lift up to 50 pounds (carrying cases of milk, etc.)

Preferred Qualifications

• Associates degree in Business Administration, Marketing, Hospitality, or a related field.
• Prior experience in a C-Store and/or food service environments.
• Prior supervisory experience.
• Experience working with MS Excel
• Bilingual applicants are encouraged to apply.

Equal Opportunity Statement

Tri Star Energy is an equal opportunity employer and hires without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.