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About the Role:
We are a new company coming to Minnesota and as we build or organization we're looking for a motivated and hands-on Assistant Manager (AM) to help lead our retail store operations. As a key part of the store leadership team, you'll supervise employees, manage inventory and cash processes, uphold compliance standards, and ensure outstanding customer experience. You'll be the go-to leader on the floor—keeping the store running smoothly while mentoring your team.
About the Role:
We are a new company coming to Minnesota and as we build or organization we're looking for a motivated and hands-on Assistant Manager (AM) to help lead our retail store operations. As a key part of the store leadership team, you'll supervise employees, manage inventory and cash processes, uphold compliance standards, and ensure outstanding customer experience. You'll be the go-to leader on the floor—keeping the store running smoothly while mentoring your team.
Key Responsibilities:
Daily Operations & Leadership
- Oversee daily retail operations including opening/closing duties
- Coordinate shift coverage and staff scheduling to ensure proper coverage
- Provide on-the-spot coaching, support team development, and maintain performance standards
- Enforce store policies and procedures to uphold compliance and consistency
- Communicate effectively with store leadership and corporate teams
Customer Service & Experience
- Maintain a clean, welcoming, and service-driven environment
- Support customers at every touchpoint—resolving issues promptly and professionally
- Champion loyalty programs, promotions, and upselling strategies
- Train staff on service best practices and ensure a strong customer-first culture
Cash & Inventory Management
- Oversee cash drawer accuracy, petty cash, and EOD reconciliation
- Support bank pickups, deposits, and vault security processes
- Manage product receipts, restocking, audits, and vendor returns
- Conduct inventory adjustments and ensure loss prevention protocols are followed
Visual Merchandising & Technology
- Ensure all displays, menus, and marketing signage reflect current offerings and promotions
- Maintain kiosk menus, in-store digital screens, and physical signage
- Troubleshoot POS, kiosk, or display issues and report technical concerns
Staff Development & Training
- Mentor new hires and support onboarding processes
- Assist in delivering ongoing training for policies, compliance, sales techniques, and safety
- Monitor attendance, performance, and timesheets
- Support progressive discipline and provide feedback for promotions
Reporting & Compliance
- Complete EOD and cash reports, labor tracking, and customer complaint logs
- Report employee conflicts, policy violations, and safety concerns to leadership
- Stay up to date with compliance training, SOP updates, and store policies
Qualifications:
- 1-3 years of retail or supervisory experience
- High School Diploma or GED equivalent
- Previous retail, sales and/or customer service experience
- We do not require previous professional experience in the cannabis industry but would prefer the applicant be a consumer of the product
- Flexible availability including weekends, evenings and holidays
- Must commit to coming to work sober.
- Successfully pass a pre-employment criminal background check
- Minimum 21 years of age
Benefits and Compensation:
- Pay starts at $21.51/hr
- Bonus incentives program
- Employee discount includes 50% off smokable cannabis products
- Perfect Attendance Incentive Program
- Health, Dental and Vision insurance
- Free Employee Assistance Program (EAP)
- Employee Discount Program offering exclusive discounts from top national retailers
- Paid Sick Leave (PSL) and Personal Time Off (PTO)
- Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Sales and Business DevelopmentIndustries
Retail
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