Retail Assistant Manager

GP Mobile LLC.; Lincoln Gardens (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

GP Mobile is seeking a Retail Associate Manager to lead and develop the store team, ensuring outstanding customer service while driving sales success. The ideal candidate will have prior retail experience, strong leadership abilities, and excellent communication skills, working in a dynamic and fast-paced environment with ample growth potential. Join GP Mobile, an Authorized T-Mobile Retailer, and enjoy competitive pay with various benefits including health insurance, paid time off, and opportunities for advancement.

Benefits

Commission

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

401(k)

Flexible schedule

Opportunity for advancement

Qualifications

• 1 year customer service and/or sales experience, retail preferred.
• Outstanding communication skills for interaction with teammates and customers.
• Ability to lead and mentor to deliver results.

Responsibilities

• Lead and develop the store team to enhance customer experience.
• Complete observations of Mobile Associates’ interactions with customers.
• Manage customer wait times and maintain store environment.

Skills

Customer Service

Sales

Communication

Leadership

Education

High School Diploma or GED

Job description

Benefits:

• Commission
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)

Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US!

Seeking candidates with hustle and ambition for unlimited potential.

If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be!

Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

The Retail Associate Manager works in partnership with the Store Manager to lead and develop the store team to deliver T-Mobile’s aspirations of earning a place in our customers’ hearts and Mobile Associate success.

Job Responsibilities:

1. Responsible for infusing every store’s Mobile Associates with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them to a standard of Loving Our Customers.
2. Ensure that every customer need is met, and build customer confidence by making their experience comfortable, simple, and by solving the whole problem.
3. Complete observations of Mobile Associates’ interactions with customers, including feedback, for development, training, and coaching.
4. Manage customer wait times effectively. Stay current on products, services, and promotions.
5. Lead by example, staying up to date on latest products, services, training, and leadership best practices. Interact directly with Mobile Associates to ensure they meet or exceed success measurements and complete training on time.
6. Maintain the quality of the overall store environment and adhere to national plan-o-gram standards. Use visual displays and interactive devices effectively. Keep displays current. Assist in executing Retail Methods & Procedures.
7. Ensure team knowledge of store systems and corporate/store communications. Deliver financial results based on KPIs. Manage store expenses, discounting, and credits.

The experience you’ll bring:

• 1 year customer service and/or sales experience, retail preferred
• Availability to work varied schedules including nights, weekends, and holidays
• Ability to lead and mentor to deliver results
• Outstanding communication skills for interaction with teammates and customers

What’s in it for you:

• Competitive base pay plus commissions
• Benefits for part-time and full-time employees
• Medical, dental, and vision benefits
• 401K Plan
• Generous paid time-off
• Phone service discounts
• Serious growth potential for your career

This is a unique opportunity to join a company revolutionizing the wireless industry. We invite you to apply today!

Requirements:

• At least 18 years old
• Legally authorized to work in the US
• High School Diploma or GED

#NeverStopGrowing

GP Mobile encourages diverse applicants and is committed to an inclusive workplace. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply.

We strongly support diversity and inclusion, welcoming applicants of all backgrounds, including veterans, individuals with disabilities, and members of the LGBTQ+ community.