Retail Assistant Manager

Tri Star Energy; Cedar Hill (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading company as a Retail Assistant Manager, where you'll support the General Manager in enhancing guest experience and leading staff. This role offers a chance to grow within a community-focused environment, with responsibilities including training, service excellence, and store operations management. Enjoy benefits like weekly pay, tuition reimbursement, and a commitment to career growth.

Benefits

Weekly Pay

Tuition Reimbursement

Paid Time Off

Community Service Opportunities

Food Discounts & Fuel Perks

401K Matching

Affordable Healthcare Insurance

Qualifications

• 2+ years retail or hospitality experience required.
• Must be 18+ years old.
• Strong guest service and interpersonal skills necessary.

Responsibilities

• Ensure excellent service delivery to guests.
• Train and develop team members.
• Maintain product quality and cleanliness standards.

Skills

Guest Service

Interpersonal Skills

Leadership

Adaptability

Education

High school diploma or GED

Associate degree in Business, Marketing, or Hospitality

Tools

MS Excel

Job description

Join to apply for the Retail Assistant Manager role at Tri Star Energy.

At Sudden Service, we are more than just gas and gummi bears. We are a meeting place for campers, construction workers, and career professionals. We are your party supply provider, biscuit baker, and coffee maker. We start your day off right and close your day out friendly. We are a part of your community and for hundreds of local workers; we are a first job, a fresh start, and a future career path.

Sudden Service is building an exceptional team of Assistant Managers. Recognized as one of Nashville’s top workplaces for 6 years, we invite you to join us and keep the streak alive!

We seek customer service-driven and dedicated team members interested in a career in the Retail C-Store Industry. With over 50+ locations across Middle TN and Southern Kentucky, we offer opportunities close to home and community engagement.

Our diverse employee community includes students, second jobbers, retirees, veterans, and persons with disabilities from various backgrounds, religions, and ethnicities. To succeed as a leader here, you must be adaptable, accepting, and accountable.

Summary

The Assistant Manager (AM) supports the General Manager (GM) in leading and coaching staff to enhance guest experience. The AM is fully responsible for store operations in the GM’s absence.

Benefits

• Weekly Pay
• Tuition Reimbursement
• Virtual and Onsite Paid Training
• Paid Time Off
• Community Service Opportunities
• Food Discounts & Fuel Perks
• 401K Matching
• Affordable Healthcare Insurance

Primary Responsibilities

• Ensure excellent service delivery to guests.
• Develop passion for Sudden Service’s culture and values, and foster it in others.
• Model company culture and core values.
• Train, develop, and lead team members to exceed guest expectations.
• Provide daily coaching to staff on store culture and standards.
• Maintain product quality, merchandising, inventory, and cleanliness standards.

Requirements

• High school diploma or GED.
• 2+ years retail or hospitality experience.
• Equivalent education and experience accepted.
• Strong guest service and interpersonal skills.
• Passion for career growth in self and others.
• Must be 18+ years old.
• Sufficient visual ability for ID checks and credit card processing.
• Ability to lift up to 50 pounds.

Preferred Qualifications

• Associate degree in Business, Marketing, Hospitality, or related field.
• Experience in C-Store or food service.
• Supervisory experience.
• Proficiency with MS Excel.
• Bilingual abilities encouraged.

About Us

Our parent company, Tri Star Energy, is a growing, family-owned business with nearly 2,000 employees and 150+ locations in Nashville, TN. We provide Wholesale, Commercial, and Retail Convenience Store services, including brands like Twice Daily, Sudden Service, and White Bison, known for quality food and fuel experiences. Our mission is to build lasting community relationships through our core values: Balance, Achievement, Integrity, Commitment, and Servant Leadership. Join us to set a new industry standard!

Tri Star Energy is an equal opportunity employer, committed to diversity and inclusion in hiring practices.