Retail Assistant Manager

La Jolla Group; Cabazon (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

401(k) Retirement Plan

Flexible Spending Account (FSA)

Paid Time Off

Job summary

La Jolla Group’s La Jolla Retail in Cabazon, CA is seeking an Assistant Store Manager to support the Store Manager with leadership, guest experience, and sales.

You will train, motivate and celebrate associates to deliver outstanding service and drive sales, while upholding store standards and policies.

Qualifications

• One year of retail management experience.
• Proven ability to lead a team and deliver strong guest service.
• Experience in training and developing associates.
• Strong time-management and multitasking skills.
• Able to recruit and interview candidates when needed.

Responsibilities

• Drive sales by maximizing in-store productivity and guest loyalty.
• Lead and develop associates to meet service standards.
• Ensure daily operations and store standards.
• Support Store Manager in hiring and performance feedback.
• Implement visual and procedural standards for a guest-ready environment.
• Maintain store safety and asset protection.

Skills

People leadership

Sales leadership

Training

Guest experience

Team motivation

Recruiting

Visual merchandising

Operations

Asset protection

Job description

YOUR ROLE

As the Assistant Store Manager, you support the Store Manager by rocking out strong leadership skills and ensuring a stellar guest experience. You hold down the daily operations of the store as needed. You train, motivate and celebrate associates and you have a passion for driving killer sales results. Most importantly, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• You have a passion for driving sales: As a Assistant Store Manager, you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class, in-store guest experience.
• You're a people leader: You're all about motivating and inspiring the team through O’Neill’s core values. You're a role-model leader and you always hold associates accountable to rocking O’Neill’s service standards, especially on the Salesfloor and in the Fitting Room.
• You've got a love of training: You take pride in training and developing associates to ensure they continue to provide outstanding service and represent a Guest First culture.
• You know that teamwork makes the dream work: You challenge Sales Associates with clear, attainable goals and consistently provide ongoing performance feedback through real-time coaching. You motivate associates and drive engagement by celebrating outstanding performance! You are able to assistant the Store Manager in recruiting and interviews and hiring the best team possible
• You're a visual & operational innovator: You're a natural at executing and innovating daily visual and operational procedures including shipment processing, merchandising moves and visual standards. Most importantly, you ensure the Fitting Rooms are always guest-ready and rocking O’Neill standards
• Integrity is your middle name: You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to O’Neill’s policies and procedures, and you do the right thing - always.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love O’Neill product!
• You’ve had one year of Retail Management experience
• You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
• You have flexible availability - you're available to work when the guest shops!
• You love a discount (60% off O’Neill product and 30% off outside brands)
• Love a good contest to earn additional FREE merchandise

Benefits

La Jolla Retail offers a comprehensive benefits package for regular, full-time employees designed to support overall well-being and work-life balance. Eligible team members can participate in:

• Health, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Flexible Spending Account (FSA)
• Paid Time Off

PHYSICAL DEMANDS

Seeing: Must be able to see well enough to read reports.

Hearing: Must be able to hear well enough to communicate with customers, vendors and employees.

Climbing/Stooping/Kneeling: Must be able to Climb, reach, bend and lift.

Lifting/Pulling/Pushing: Must be able to lift up to 30 pounds. Must be able to work a sales floor.

Fingering/Grasping/Feeling: Must be able to type and use technical sources.

La Jolla Retail provides equal employment opportunities to all qualified individuals in compliance with federal, state, and local laws. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, ancestry, citizenship, disability, medical condition, genetic information, marital status, military or veteran status, or any other protected characteristic. Equal opportunity applies to all aspects of employment, including hiring, training, promotion, compensation, and termination. La Jolla Retail is committed to maintaining a workplace free from discrimination, harassment, and retaliation, and to fostering an inclusive, respectful environment where all employees can thrive.

The statements above are intended to describe the general nature and level of work being performed and are not an exhaustive list of responsibilities, duties, and skills required of personnel in this position. This job description does not constitute a contract for employment, and the Company reserves the right to modify, interpret, or apply it in any way the Company desires at any time. Employment with La Jolla Retail is at-will.