Retail Asset Protection Specialist

Sephora USA, Inc; New York (NY); On-site; USD 34,000 - 40,000; Full time

Job summary

Sephora USA, Inc is seeking an Asset Protection Partner at NY-King's Plaza location in Brooklyn. This role safeguards Sephora’s assets, supports a safe, inclusive environment for clients and employees, and works with store leadership and the District Asset Protection Manager to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism.

Responsibilities include leading safety meetings, spending most time on the selling floor to deter theft, collaborating

Qualifications

• 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
• Understanding of retail operations, shrink, and safety.
• Ability to build trust and collaborate across teams.
• Conflict de-escalation skills.
• Comfortable with CCTV and reporting tools.
• Excellent communication and attention to detail.
• Physically able to lift and carry up to 50lbs.

Responsibilities

• Promote safety & awareness; lead meetings and training.
• Maintain strong store presence by spending 75–80% on the selling floor.
• Partner with leadership to align shrink reduction and safety initiatives.
• Monitor CCTV and reporting tools to identify losses.
• Respond to incidents with professionalism and prioritise safety.
• Execute audits and reporting for asset protection.
• Adhere to all asset protection policies and licensing requirements.
• Support multiple locations as needed.
• Represent Sephora in legal testimonies when required.

Skills

Customer service

Communication

Team collaboration

Conflict de-escalation

CCTV familiarity

Attention to detail

Tools

CCTV software

Reporting tools

Job description

Sephora USA, Inc is seeking an Asset Protection Partner at NY-King's Plaza location in Brooklyn. This role safeguards Sephora’s assets, supports a safe, inclusive environment for clients and employees, and works with store leadership and the District Asset Protection Manager to implement safety and shrink strategies, monitor activity, and handle incidents with professionalism.

Responsibilities include leading safety meetings, spending most time on the selling floor to deter theft, collaborating