Retail and Equipment Manager

Beech Mountain Resort; California (MO); On-site; Full time

Job summary

A leading outdoor adventure resort in California seeks a Retail and Equipment Rentals Manager to oversee retail and rental operations. The role demands exceptional organizational and leadership skills, along with a strong commitment to customer service. A high school diploma and two years of experience are required. Candidates should be comfortable in a dynamic environment, possess strong data analysis abilities, and show proficiency in Microsoft Office. Join us to help create memorable experiences for our guests.

Qualifications

• Two years of relevant experience or a combination of education and experience.
• Strong commitment to customer service.
• Exceptional computer skills are required.

Responsibilities

• Manage facilities, inventory, and staff of retail and rental operations.
• Understand business needs and industry trends.
• Produce annual inventory and sales orders.
• Handle payroll and scheduling processes.

Skills

Customer service skills

Leadership skills

Organizational skills

Time management

Data analysis

Critical thinking

Education

High school diploma

Tools

Microsoft Office Suite

Job description

Beech Mountain Resort, Retail and Equipment Rentals Manager
Full-time, Year-round

Make work your adventure at Beech Mountain Resort. We are a community of adventurers and outdoor enthusiasts. Beech Mountain Resort is committed to providing a once-in-a-lifetime experience to our guests and employees. Our team is made up of dedicated and compassionate individuals who are committed to providing an outdoor experience for all. Join us today and make work your adventure.

Beech Mountain Resort is seeking a highly motivated candidate for the role of Retail and Equipment Manager Rentals Manager. The role will be responsible for the overall management of a well-organized and professional environment in both retail and equipment rental locations. The ideal candidate must be self-motivated, detail-oriented, well-organized, and comfortable in a fast-paced environment. The position requires strong organizational and time-management skills, as well as the utmost integrity, reliability, and flexibility. In non-operational months, the position may be required to assist in other resort operations.

Primary Responsibilities:

• Organize and manage facilities, inventory, and staff of all retail and rental operations.
• Understand business needs and industry trends for profitable operation.
• Produces annual orders for inventory and sales.
• Inventory management and equipment testing.
• Maintains and manages appropriate equipment and supplies needed for operations.
• Tracks and follows budgetary guidelines appropriately.
• Professional email correspondence with vendors for retail and sponsorship needs.
• Excel worksheet proficient with the ability to create and maintain updated worksheets.
• Manage monetary transactions and produce corresponding reports.
• Compose and manage all scheduling through company platforms.
• Bi-weekly payroll composition and management.
• Be customer service-oriented and personable.
• Responsible for hiring, training, motivating, and evaluating assigned personnel. Work with employees to develop short and long-term goals, monitor accomplishments, and provide coaching for performance improvement.
• Establishes, follows, and enforces safety practices, operating rules, and regulations at all times. Conducts various analyses and inspections of assigned facilities to ensure safety goals are met and practices followed.

Job Requirements:

• High school education plus at least two years of relevant experience or a combination of education and experience from which comparable knowledge/skills are required.
• A strong commitment to customer service and a “can-do” attitude is imperative.
• Must have strong interpersonal and leadership skills.
• Must be able to analyze a variety of data to help identify trends and propose solutions.
• Must have exceptional critical thinking and time management skills.
• Must be able to understand basic financial reports.
• Proficiency at skiing, snowboarding, and mountain biking is preferred.
• Exceptional computer skills are required. Microsoft Office Suite is preferred.
• Must be able to meet the requirements of the Beech Mountain Resort driving policy.

At Beech Mountain Resort, we work as a team, flexing with the business and team needs. Responsibilities, duties, and the requirements for this position may change at any time, with or without a change in title, benefits, or compensation. Like most jobs in the ski industry, this position requires a flexible schedule, possibly working outdoors in all elements, working holidays, weekends, and long hours as necessary.
Beech Mountain resort is an equal opportunity employer. We are dedicated to providing a diverse workforce and are a drug/tobacco-free work environment. Employment is contingent upon satisfactory results of a state and federal criminal background check.