Retail Alterations Specialist — Perfect Fit Expert

Men's Wearhouse; Aurora (IL); On-site; USD 24,000 - 38,000; Full time

Job summary

Tailored Brands’ store tailors perform alterations, measurements, fittings and garment repairs to ensure a perfect fit for customers. The role emphasizes attention to detail, quality craftsmanship and a collaborative team environment within a busy retail setting.

As a key team member, you will deliver exceptional customer service, participate in consultations, and help maintain clean, organized shop spaces while upholding brand standards.

Qualifications

• Keen eye for detail and strong sewing/alteration abilities.
• Ability to measure, fit garments and perform repairs.
• Excellent time management and accuracy in work.

Responsibilities

• Perform standard alterations (hems, adjustments, sleeve and seam work) following store guidelines.
• Ensure garments meet high quality standards with clean finishes and secure stitching.
• Press garments to achieve a crisp finish and prepare for pickup.
• Maintain organized workspace and proper storage of tools and materials.
• Assist with inventory and replenish tailoring supplies as needed.
• Support front-of-house tasks and assist customers with fittings and consultations.

Skills

Sewing

Alterations

Customer service

Time management

Job description

Tailored Brands’ store tailors perform alterations, measurements, fittings and garment repairs to ensure a perfect fit for customers. The role emphasizes attention to detail, quality craftsmanship and a collaborative team environment within a busy retail setting.

As a key team member, you will deliver exceptional customer service, participate in consultations, and help maintain clean, organized shop spaces while upholding brand standards.