Retail AI Solutions Program Manager

Doist; United States; On-site; USD 140,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

401k

Job summary

Augmodo seeks a highly organized Solutions Program Manager to own and drive the operational success of strategic retailer programs. You will act as the central hub between customer success, sales, and all internal technical teams, ensuring priorities are understood, routed, and delivered quickly.

You will manage timelines, blockers, and communication with enterprise customers and internal teams. Ideal candidate has proven ability to work with engineers and executives, with strong program

Qualifications

• Bachelor's degree in a technical field or equivalent practical experience.
• 3+ years of technical program management or similar role with stakeholders.
• Ability to develop project plans and manage timelines.
• Excellent communication and ability to translate requirements to engineering tasks.
• Strong analytical and problem-solving skills; track record of removing blockers.
• Experience supporting customer-facing teams and enterprise clients.

Responsibilities

• Own the program timeline from kick-off to close; track milestones, dependencies, and blockers.
• Manage lab and store install scheduling and coordination with the infrastructure technical team and customer success.
• Secure and organize all customer inputs required by technical teams; planograms, images, reference data, and other assets.
• Initiate data collection workflows and manage associated dependencies.
• Own the weekly internal customer team meeting with technical team; set agenda and drive decisions.
• Ensure timely, accurate information flows between sales, customer success and technical teams.

Skills

Communication

Analytical thinking

Project management

Stakeholder management

Agile experience

Education

Bachelor's degree in a technical field

Tools

Notion

Linear

Job description

Augmodo seeks a highly organized Solutions Program Manager to own and drive the operational success of strategic retailer programs. You will act as the central hub between customer success, sales, and all internal technical teams, ensuring priorities are understood, routed, and delivered quickly.

You will manage timelines, blockers, and communication with enterprise customers and internal teams. Ideal candidate has proven ability to work with engineers and executives, with strong program