Retail Agile Transformation Program Lead

Sapient Corporation; Chicago (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

Publicis Sapient in Chicago is seeking a Manager, Agile Program Management to partner with clients undertaking major digital transformations. You will lead planning, estimation, and delivery across cross-functional, globally distributed teams to drive customer experience and engineering outcomes.

You will guide teams in agile and hybrid delivery, shape team structures, manage risks, and articulate commercial metrics to support account health. Frequent travel to client sites may be required.

Qualifications

• Experience managing complex programs across cross-functional teams.
• Proven ability to influence stakeholders without formal authority.
• Experience with Agile delivery methods and hybrid systems.
• Experience with sales proposals and cost estimates.

Responsibilities

• Plan, document, and implement optimal team structure.
• Lead teams to deliver customer experience and engineering solutions.
• Identify business outcomes using suitable PM approaches.
• Deliver experience and engineering solutions including ecommerce, cloud, and data platforms.
• Organize and lead ongoing team planning sessions to identify risks and dependencies.
• Optimize delivery with risk management insights.
• Guide internal leaders and stakeholders on program delivery methods and ceremonies.
• Articulate and manage engagement metrics such as outcomes, leakage, burn rate, revenue and margins.

Skills

Stakeholder influence

Jira/Confluence

Agile delivery

Cross-functional teamwork

Proposal development

Scrum Kanban

Cloud platforms

DevOps

AI platforms

Travel flexibility

Tools

Jira

Confluence

Microsoft Office

Job description

Publicis Sapient in Chicago is seeking a Manager, Agile Program Management to partner with clients undertaking major digital transformations. You will lead planning, estimation, and delivery across cross-functional, globally distributed teams to drive customer experience and engineering outcomes.

You will guide teams in agile and hybrid delivery, shape team structures, manage risks, and articulate commercial metrics to support account health. Frequent travel to client sites may be required.