Senior Agile Program Manager

Sapient Corporation; Chicago (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

Publicis Sapient in Chicago is seeking a Manager, Agile Program Management to partner with clients undertaking major digital transformations. You will lead planning, estimation, and delivery across cross-functional, globally distributed teams to drive customer experience and engineering outcomes.

You will guide teams in agile and hybrid delivery, shape team structures, manage risks, and articulate commercial metrics to support account health. Frequent travel to client sites may be required.

Qualifications

• Experience managing complex programs across cross-functional teams.
• Proven ability to influence stakeholders without formal authority.
• Experience with Agile delivery methods and hybrid systems.
• Experience with sales proposals and cost estimates.

Responsibilities

• Plan, document, and implement optimal team structure.
• Lead teams to deliver customer experience and engineering solutions.
• Identify business outcomes using suitable PM approaches.
• Deliver experience and engineering solutions including ecommerce, cloud, and data platforms.
• Organize and lead ongoing team planning sessions to identify risks and dependencies.
• Optimize delivery with risk management insights.
• Guide internal leaders and stakeholders on program delivery methods and ceremonies.
• Articulate and manage engagement metrics such as outcomes, leakage, burn rate, revenue and margins.

Skills

Stakeholder influence

Jira/Confluence

Agile delivery

Cross-functional teamwork

Proposal development

Scrum Kanban

Cloud platforms

DevOps

AI platforms

Travel flexibility

Tools

Jira

Confluence

Microsoft Office

Job description

Job Description

As a Manager, Agile Program Management at Publicis Sapient, you will partner with clients undertaking major digital business or engineering transformation engagements. You will work within a cross-functional, globally distributed team to lead the planning, estimation, and delivery of client projects and programs.

Your Impact:

• Retail industry experience
• Plan, document, and implement the optimal team structure (roles, people, expertise) to ensure high-quality delivery, exceeding client expectations and achieving established goals
• Lead teams to successfully deliver customer experience and engineering solutions leading to client business value
• Identify and realize business outcomes through the use of the most suitable and effective project management approach, methods, processes, and tools to ensure a high degree of delivery and solution quality
• Support clients' business objectives by delivering experience and engineering solutions, including experience management, ecommerce, customer data, cloud, and microservice platforms
• Enact lasting changes to the client's ways of working by utilizing a consultative approach that focuses on defining and measuring customer value delivered at each milestone
• Organize and lead ongoing team planning sessions to identify key risks, issues, and dependencies across workstreams
• Optimize delivery within a project or program through insights and mitigation strategies for project risk management
• Guide internal leaders and external senior stakeholders on program delivery methods ceremonies and protocols to streamline and structure workflow to deliver timely results
• Articulate and manage engagement commercial metrics including client outcomes, leakage, burn rate, revenue and margins, etc. to support account health and account-level planning within the industry vertical

Qualifications

Your Skills & Experience:

• Ability to effectively communicate and collaborate with all levels of the organization to achieve broader insights into managing work streams and outcomes
• Capable of earning trust and influencing stakeholders without formal authority to required results
• Proficient with collaboration tools including Atlassian Jira and Confluence, and Microsoft Office applications
• Flexible, collaborative, and able to manage and prioritize multiple tasks simultaneously to maintain teamwork and optimal project flow
• Experience managing and contributing to sales proposals by collaborating and negotiating with multi-disciplinary teams to shape a cohesive delivery approach, team shape, and cost estimates to deliver transformative value driven proposals
• Experience working with Agile delivery methods like Scrum and Kanban, waterfall and hybrid systems
• Experience leading teams to implement digital technologies such as atomic and responsive design, experience management platforms, cloud platforms, DevOps, AI and Data Platforms
• Ability to travel frequently

Additional Information

Salary Range: $120,000 - $160,000

The range shown represents a grouping of ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail] or you may call us at [phone].