Retail Account Manager, AUS/NZ

Whoop; United States; Remote; USD 63,000 - 90,000; Full time

Job summary

WHOOP is seeking a Retail Account Manager for Australia and New Zealand to own and grow our retail partnerships in the region. You will manage day-to-day relations, forecast performance, and coordinate inventory, assortment and sell-through with key retailers.

You will develop joint business plans, lead regular retailer reviews, and work with Marketing, Operations, Finance and Legal to deliver a best-in-class WHOOP brand experience. This role drives expansion of the ANZ retail footprint.

Qualifications

• 5+ years in account management or sales within consumer electronics or retail.
• Experience managing retail or wholesale accounts with forecasting and sell-through.
• Experience developing and executing retail marketing programs including merchandising.

Responsibilities

• Own and grow key retail partnerships across Australia and New Zealand, managing day-to-day relationships, forecasts, purchase orders, inventory, assortment, sales reporting, and ongoing account needs.
• Develop account strategies and joint business plans to hit sales targets and company objectives using performance data and market insights.
• Lead retailer business reviews and touchpoints, coordinating opportunities across assortment, merchandising, marketing and training.
• Develop and execute retailer marketing plans and omni-channel activations with internal teams, including POS materials and in-store displays.

Skills

Account management

Sales

Forecasting

Retail partnerships

Merchandising

Tools

CRM software

Salesforce

POS systems

Excel

Job description

At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.WHOOP is seeking a Retail Account Manager, Australia New Zealand to own and grow our retail partnerships across the region.

RESPONSIBILITIES:

• Own and grow key retail partnerships across Australia and New Zealand, managing day-to-day relationships, commercial performance, forecasts, purchase orders, inventory, assortment, sales reporting, and ongoing account needs.
• Develop account strategies and joint business plans that support sales targets and broader company objectives, using sales performance, market trends, competitor activity, and customer insights to identify risks and growth opportunities.
• Lead regular retailer business reviews and ongoing account touchpoints, partnering with retailers to evaluate performance and execute against opportunities across assortment, merchandising, marketing, training, and sell-through.
• Develop and execute retailer marketing plans and omni-channel activations in partnership with internal Marketing teams, including point-of-sale materials, in-store displays, digital assets, promotional programs, and retail associate training.
• Serve as the regional voice of our retail partners internally, collaborating across Marketing, Operations, Finance, Apparel Accessories, Legal, and other teams to resolve issues, support launches, and deliver an exceptional WHOOP brand experience.
• Support the continued expansion of the WHOOP retail footprint across Australia and New Zealand by assessing market opportunities, identifying prospective partners, supporting commercial discussions and onboarding, and maintaining visibility into the regional retailer pipeline.

QUALIFICATIONS:

• 5+ years of experience in account management, sales, trade marketing, or a related commercial role, ideally within consumer electronics, sporting goods, health and wellness, or another relevant consumer category.
• Demonstrated experience managing retail or wholesale accounts, with an understanding of the commercial fundamentals that drive successful partnerships, including forecasting, inventory, purchase orders, assortment, and sell-through.
• Experience developing and executing retail marketing programs, including in-store and digital activations, merchandising, pro