ReStore Associate - Tempe Temporary

Habitat for Humanity Central Arizona; Tempe (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Habitat for Humanity Central Arizona is seeking a ReStore associate in Tempe to help drive sales, process donations, and assist customers with merchandise, pricing, and checkout.

You will work closely with managers, stock shelves, maintain store safety, and provide an exceptional donation drop-off experience while representing the HFHCAZ brand. This is a temporary, day-shift role requiring a high school diploma and retail or customer service experience.

Qualifications

• Two years of retail or customer service experience preferred.
• High School Diploma or GED required.
• Brand ambassador mindset and customer focus encouraged.

Responsibilities

• Deliver a positive customer experience in every interaction.
• Engage in sales conversations and provide solutions.
• Handle cash transactions and assist with loading items.
• Assist in donation processing and merchandising to maximize sales.
• Maintain a safe, clean, and organized store/warehouse.
• Support daily operation and help achieve sales targets.

Skills

Customer service

Communication

Problem solving

Time management

Merchandising

Brand ambassador

Safety protocols

Physical stamina

Education

High School Diploma or GED

Retail experience

Tools

Forklift operation

Office equipment

Social media

Job description

Job Details

Location: Tempe, AZ 85282

Position Type: Temporary

Education Level: High School

Salary Range: $15.15 - $17.00 hourly

Travel Percentage: None

Shift: Day

Category: Retail

Job Summary

The ReStore associate works closely with the managers to drive sales and assist customers first and foremost. The associate also assists in processing donations, loading and unloading product, and general store tasks including stocking, pricing, cleaning, cashiering, merchandising, etc. As a brand ambassador for Habitat for Humanity, the associate is responsible for supporting a clean and safe facility, helping drive sales, ensuring an exceptional and positive customer experience and donation drop‑off experience.

Essential Functions

• Responsible for delivering an incredible positive experience each and every time someone engages their ReStore.
• Engaging in sales conversations providing value and offering solutions.
• Answering and clarifying customer questions.
• Cashing transactions.
• Assist customers with purchases – lifting, carrying, and loading items up to 50 lbs.
• Supports daily operation of ReStore.
• Reviewing and aiding in the achievement of sales targets, tasks and responsibilities.
• Assist in effective display of merchandise to maximize sales and shoppability.
• Assist in donation acceptance and processing, receiving inventory and preparation of transfers.
• Ensure that all areas of the store/warehouse are safe, clean, and organized.
• Maintain compliance with all issued training, including training modules assigned by the affiliate.
• Other duties as assigned.

Qualifications

• Great track record of providing excellent customer service.
• Good communication skills; ability to convey clear, concise information to others.
• Excellent problem‑solving ability; a self‑starter with great time‑management skills.
• Creative, energetic, and passionate.
• Merchandising for unit turns and shoppability.
• Treat others in a nondiscriminatory, lawful, and ethical manner, respecting the differences among people, and the value they bring to HFHCAZ.
• Ability to perform as a Brand Ambassador to positively represent HFHCAZ.
• Follow all safety protocols in all work activities to limit liability and risk of injuries or accidents.

Education & Experience

• Two years of retail experience or customer service experience preferred.
• High School Diploma or High School GED required.

Physical Requirements

While performing the duties of this job, the employee is continuously required to bend, stand, twist, reach above shoulder, reach below shoulder, walk, talk, and/or hear. The employee is continuously required to use hands to finger, handle, or feel, and to reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must also lift and move up to 50 pounds and team lift above that. Specific vision abilities include close vision and color vision.

Work Environment and Conditions

The entire job takes place in a retail warehouse operation. Cooling is adequate in summer but may be hot and muggy at times. Winter may be cold; dress warm in layers. Dress code is casual and comfortable; no sandals or open shoes allowed, and company shirts will be provided.

Tools and Equipment Used

• Proficient in or able to learn office equipment such as computer, printer, phone, copiers, calculator, and other communication vehicles.
• Must be able to learn and utilize social media platforms for volunteer, donor, customer, and store advocacy.
• Ability to operate forklift, hand carts, hand tools, and power tools.
• Required to have reliable transportation for offsite responsibilities.