ReStore Associate - Phoenix Temporary

Habitat for Humanity Central Arizona; Phoenix (AZ); On-site; USD 21,000 - 23,000; Part time

Job summary

Habitat for Humanity Central Arizona is seeking a ReStore Associate for a temporary, on-site role in Phoenix, AZ. The position emphasizes customer service, sales, donation processing, and merchandise stocking across the store and warehouse.

The role requires a High School diploma, retail experience preferred, and involves lifting up to 50 lbs. The ReStore operates with safety and teamwork at its core, with a day shift schedule.

Qualifications

• Great track record of providing excellent customer service.
• Good communication skills; clear, concise information.
• Excellent problem-solving ability; self-starter with good time management.
• Creative, energetic, and passionate about retail.
• Merchandising to maximize turns and shopability.
• Follow safety protocols and maintain a safe work environment.

Responsibilities

• Deliver a consistently positive customer experience and drive sales.
• Engage customers with conversations, provide value, and offer solutions.
• Handle cashiering transactions and assist customers with purchases.
• Assist in loading/unloading items up to 50 pounds and stock shelves.
• Support display and merchandising to maximize sales and shopability; assist with donations.
• Ensure areas of the store and warehouse remain clean, safe, and organized.

Education

High School Diploma or HiSET/GED

Tools

POS system

Forklift operation

Job description

Job Overview

• Job Location: Phoenix ReStore - Phoenix, AZ 85004
• Position Type: Temporary
• Education Level: High School
• Salary Range: $15.15 - $17.00 hourly
• Travel Percentage: None
• Job Shift: Day
• Job Category: Retail

Job Summary

The ReStore associate works closely with the managers to drive sales and assist customers first and foremost. The associate also assists in processing donations, loading and unloading product, and general store tasks including stocking, pricing, cleaning, cashiering, merchandising, etc. As a brand ambassador for Habitat for Humanity, the associate is responsible for supporting a clean and safe facility, helping drive sales, ensuring an exceptional and positive customer experience and donation drop off experience.

Essential Functions

• Responsible for delivering an incredible positive experience each and every time someone engages their ReStore
  • Engaging in sales conversations providing value and offering solutions
  • Answering and clarifying customer questions
  • Cashiering transactions
  • Assist Customers with purchases – lifting, carrying, and loading items up to 50 lbs.
• Supports daily operation of ReStore
  • Reviewing and aiding in the achievement of sales targets, tasks and responsibilities
  • Assist in effective display of merchandise in a way that maximizes sales and shoppability.
  • Assist in donation acceptance and processing, receiving inventory and preparation of transfers.
  • Ensure that all areas of the store/warehouse are safe, clean, and organized.
• Maintain compliance with all issued training, including training modules assigned by the affiliate.
• Other duties as assigned.

Qualifications

• Great track record of providing excellent customer service.
• Good communication skills. Be able to convey clear, concise information to others, using verbal or other appropriate communication techniques.
• Excellent problem‑solving ability / A self‑starter with great time management skills.
• Creative, energetic, and passionate.
• Merchandising for unit turns and shoppability.
• Treat others in a nondiscriminatory, lawful, and ethical manner, respecting the differences among people, and the value they bring to HFHCAZ.
• Ability to perform as a Brand Ambassador to positively represent HFHCAZ.
• Follow all safety protocols in all work activities to limit liability and risk of injuries or accidents.

Education & Experience

Two years retail experience or customer service experience preferred. High School Diploma or HiSet/GED required.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to bend, stand, twist, reach above shoulder, reaching below shoulder, walk, talk, and/or hear. The employee is continuously required to use hands to finger, handle, or feel. The employee is continuously required to reach with hands and arms. The employee is occasionally required to sit, climb, or balance, stoop, kneel, crouch, and/or crawl. The employee must also lift and/or move up to 50 pounds and team lift above that. Specific vision abilities include close vision and color vision.

Work Environment and Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The entire job takes place in Retail warehouse operation. The cooling is adequate in the summer, but it will get hot and muggy at times during summer months. Winter gets a little cold, dress warm in layers in the winter. Dress code is casual and comfortable; no sandals or open shoes allowed, and company shirts will be provided.

Tools and Equipment

• Computer, printer, phone, copiers, calculator, and other communication vehicles.
• Social media platforms for volunteer, donor, customer, and store advocacy.
• Forklift, hand carts, hand tools, operating power tools.
• Reliable transportation for offsite responsibilities.