Restoration Technician - Water & Fire Cleanup

Rainbow International of West Mesa; Mesa (AZ); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Company parties

Employee discounts

Flexible schedule

Paid time off

Profit sharing

Training & development

Opportunity for advancement

Job summary

Rainbow International of West Mesa is seeking a restoration technician to restore carpets, upholstery, and draperies damaged by water, smoke, or fire. You will follow IICRC standards, manage service schedules, and communicate clearly with customers and supervisors.

The role involves maintaining equipment and supporting growth through marketing and cross-training. Ideal candidates are self-motivated, able to thrive in a fast-moving environment, and capable of meeting deadlines while delivering

Qualifications

• Proven customer-facing communication skills and ability to work under deadlines.
• Self-motivated with the ability to manage multiple tasks in a fast-moving environment.
• Willingness to learn and adapt to restoration processes and safety standards.
• Experience with basic office software and reporting is a plus.

Responsibilities

• Proficient in water restoration, mold remediation, and fire damage cleanup.
• Set and maintain schedules to ensure timely service delivery.
• Respond to water jobs and initiate water mitigation per IICRC standards and Rainbow process.
• Communicate with customers about scope of work and review paperwork.
• Maintain all restoration and cleaning equipment and keep it ready for use.
• Support marketing efforts to sell additional services or develop business.
• Cross-train in related positions as needed.

Skills

Excellent communication skills

Self-motivated

Time management

Tools

Spreadsheet software

General computer literacy

Job description

Rainbow International of West Mesa is seeking a restoration technician to restore carpets, upholstery, and draperies damaged by water, smoke, or fire. You will follow IICRC standards, manage service schedules, and communicate clearly with customers and supervisors.

The role involves maintaining equipment and supporting growth through marketing and cross-training. Ideal candidates are self-motivated, able to thrive in a fast-moving environment, and capable of meeting deadlines while delivering