Restoration Technician

Rainbow Restoration; Little Rock (AR); On-site; USD 32,000 - 45,000; Full time

Job summary

Rainbow International in Little Rock, AR is seeking a restoration technician to restore carpets, upholstery and draperies damaged by water, smoke, or fire. You will work as part of a team to deliver high-quality services.

You should be self-motivated, able to manage time, communicate with customers and supervisors, and adapt to fast-paced environments. A valid driver's license is required, and you may lift up to 100 pounds.

Qualifications

• Valid Driver's License.
• Excellent communication skills.
• Computer literacy with ability to use word processing and spreadsheet applications.

Responsibilities

• Become proficient in water restoration, mold remediation, and fire damage cleanup.
• Establish and maintain a schedule to ensure all services are delivered in a timely manner.
• Respond to water jobs and initiate water mitigation according to standards and Rainbow's process.
• Communicate with customers about scope of work and review necessary paperwork.
• Maintain all restoration and cleaning equipment, keeping them clean and ready for use.
• Perform marketing tasks to sell additional services or develop additional business as required.
• Perform other duties as needed which may include cross-training in related positions.

Job description

Established in 1981, Rainbow International® offers home restoration, commercial restoration and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers, but also our employee family members. Rainbow International hires people who set high standards for themselves and want to "Live RICH" with a team that values Respect, Integrity, with Customer focus, while Having fun in the process. We want you on our team!

As a restoration technician, you are a key team member responsible for the restoration of carpets, upholstery and draperies that have been damaged by water, smoke, fire, debris or other methods of damage. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

This position is right for you if you are self‑motivated, thrive in fast‑moving environments, and are able to manage time to effectively meet deadlines. You have proven communication skills with supervisors, employees, and customers and are able to effectively manage a variety of situations on a day‑to‑day basis.

Specific Responsibilities

• Become proficient in water restoration, mold remediation, and fire damage clean‑up
• Establish and maintain a schedule to ensure all services are delivered in a timely manner
• Respond to water jobs and initiate water mitigation according to IICRC standards and Rainbow International's process
• Communicate with customers about scope of work and review necessary paperwork
• Maintain all company restoration and cleaning equipment, keeping them clean and properly maintained to be available at all times
• Perform marketing tasks to sell additional services or develop additional business as required
• Perform other duties as needed which may include cross‑training in related positions

Job Requirements

• Restoration and construction experience helpful, but not required
• Valid Driver's License
• Able to occasionally lift and/or move up to 100 pounds.
• Computer literate, with working knowledge of work processing, business software and spreadsheet applications
• Excellent communication skills

Benefits

Benefits package varies by location.