Restoration Technician – On-Call Emergency Response

Ciocca Cleaning & Restoration; Fort Wayne (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Competitive pay

Full-time schedule

Emergency on-call rotation

Job summary

Ciocca Cleaning & Restoration in Fort Wayne, Indiana is seeking a dependable Restoration Technician. Under the Restoration Manager you will respond to water, fire, mold, and other restoration projects, delivering high-quality service to customers in a fast-paced environment.

This is a full-time, Monday–Friday days position with on-call emergency rotation. Required: valid driver’s license, ability to lift up to 50 pounds, and strong customer-service skills.

Qualifications

• Minimum 2 years customer service experience.
• Minimum 2 years restoration industry experience preferred.
• Valid driver’s license and acceptable background check.
• Certifications such as WRT, ASD, AMRT are a plus.

Responsibilities

• Respond promptly to restoration projects and emergency service calls
• Perform water mitigation, drying, cleaning, and repair services
• Complete restoration work following safety and quality standards
• Operate and maintain restoration and cleaning equipment
• Perform air duct, carpet, upholstery, and window cleaning as needed
• Assess sites, identify issues, and recommend solutions
• Maintain communication with customers, supervisors, and management
• Prioritize daily assignments and manage workload
• Complete all required paperwork accurately
• Participate in after-hours, nights, and weekend rotation

Skills

Customer service

Time management

Independent work

Safety procedures

Communication

Job description

Ciocca Cleaning & Restoration in Fort Wayne, Indiana is seeking a dependable Restoration Technician. Under the Restoration Manager you will respond to water, fire, mold, and other restoration projects, delivering high-quality service to customers in a fast-paced environment.

This is a full-time, Monday–Friday days position with on-call emergency rotation. Required: valid driver’s license, ability to lift up to 50 pounds, and strong customer-service skills.