Restoration Technician — Fire & Water Cleanup, Growth

Servpro Industries, Inc.; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Overtime Opportunities

401(k)

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

SERVPRO Industries, Inc. in Grand Rapids, MI is seeking a Cleaning Technician to restore homes and properties affected by fire, water, mold, or smoke, delivering renewed hope to clients.

You’ll join our veteran‑led, family‑owned SERVPRO team in a hands‑on role with opportunities for certification, on‑call shifts, and advancement as you grow with the company.

Qualifications

• High School diploma/GED required.
• Restoration/construction experience is a plus.
• IICRC certifications are a plus.
• Valid driver’s license and willingness for on‑call shifts.
• Physical ability to lift up to 100 lbs and work in varied spaces.

Responsibilities

• Clean, restore, and deodorize properties and contents affected by fire, water, mold, smoke, or sewage.
• Document your work—capture before-and-after photos to showcase restoration progress.
• Load, inventory, and maintain the cleanliness and readiness of your work vehicle.
• Quickly respond to emergency calls, including water and fire damage cleanup.
• Assist with room preparation and assessment planning before restoration begins.
• Maintain clear and respectful communication with clients to address concerns and explain processes.
• Report safety hazards or issues at job sites to supervisors promptly.
• Learn and apply proper water-, smoke-, and mold‑removal methods and equipment (training provided).
• Help with occasional light office cleaning tasks when needed.

Skills

Strong work ethic

Honesty

Accountability

Good communication

Education

High School diploma/GED

Job description

Benefits:

• Overtime Opportunities
• 401(k)
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Cleaning Technician –Come Join Our Team!

Do you get satisfaction from making spaces feel fresh, clean, and new again? Does helping others—and restoring order—energize you?

Join our veteran-led, family-owned SERVPRO team! In this hands-on role, you’ll restore homes and properties affected by fire, water, smoke, mold, or sewage—bringing back hope and normalcy to every space, making it “Like it never even happened!”

Why You’ll Love This Role

• A Supportive Culture: We’re a tight-knit, energetic crew fueled by respect, work ethic, and genuine support.
• Meaningful Impact: Your work directly transforms spaces—and lives—leaving homes and businesses feeling renewed.
• Growth & Learning: Sharpen your skills, pursue IICRC certifications, and build a career utilizing state-of-the-art industry technology—not just a job.

What You’ll Do

• Clean, restore, and deodorize properties and contents impacted by fire, water, mold, smoke, or sewage.
• Document your work—capture “before-and-after” photos to showcase restoration progress.
• Load, inventory, and maintain the cleanliness and readiness of your work vehicle.
• Quickly respond to emergency calls, including water and fire damage cleanup.
• Assist with room preparation and assessment planning before restoration begins.
• Maintain clear and respectful communication with clients to address concerns and explain processes.
• Report safety hazards or issues at job sites to supervisors promptly.
• Learn and apply proper water-, smoke-, and mold-removal methods and equipment (training provided).
• Help with occasional light office cleaning tasks when needed.

What You Bring

• A solid work ethic, honesty, and accountability.
• Good communication skills—you talk with the team, not at them.
• A High School diploma/GED.
• Restoration, construction, or related experience—definitely a plus but not required.
• IICRC certifications? Even better!
• A valid driver’s license and willingness for on-call shifts.
• Physical readiness for activity: think moving up to 100 lbs (with help), climbing ladders, working in attics/ tight spaces, working with your hands, and handling repetitive tasks.

Schedule

• Full-time, between the hours of 7AM–7PM (Mon–Fri), minimum 40hrs/week. Expect evenings, occasional weekends, and local travel—with occasional out-of-area work.

Physical Demands

• Frequent lifting up to 50 lbs, occasional up to 100 lbs (assisted), working overhead, in confined spaces, utilizing SERVPRO Solvents, hand tools and on feet all day.

Ready to Restore & Rebuild with Us?

If you’re passionate about detailed, hands-on work and enjoy helping people feel secure again, this is your chance. Join a team that values your dependability, builds your skills, and sees the change you make every day.

Apply Now

Send your resume, certifications, or a note about why you shine in hands‑on, detail-driven roles. We're excited to meet the person who brings both grit and heart to the job.